MPost

MPost - Posta Mkononi is a virtual addressing service for individuals and businesses in Kenya that converts a registered mobile number into an official postal address for receiving mail and parcels.

Key capabilities include:

• Mobile number as a postal address: Create a virtual address linked to a phone number for use on deliveries and correspondence.
• Pick a preferred post office: Select the most convenient post office to receive mail and parcels (over 600 locations supported, per the research brief).
• Instant SMS notifications: Get real-time SMS alerts when mail or a parcel arrives at the selected post office.
• Smart lockers for pickups: Use automated smart lockers with 24/7 access, one-time access codes, multiple compartment sizes, and real-time notifications for contactless collection.

Available on Web, with registration also supported via USSD (*631#).

Target users include individuals who want a personal postal address for parcels and sensitive documents, plus businesses that need a consistent delivery address for e-commerce and customer shipments.

Notable in the Kenyan market, the service is backed by the Postal Corporation of Kenya, reports 80,000 active users and 300,000 registered users, and offers a yearly subscription model. Pricing details are available on the official website.