Mpost

MPost - Posta Mkononi is a virtual addressing service for individuals and businesses in Kenya that converts a registered mobile number into an official postal address for receiving mail and parcels.

Key capabilities include:

• Mobile number as a postal address: Create a virtual address linked to a phone number for use on deliveries and correspondence.
• Pick a preferred post office: Select the most convenient post office to receive mail and parcels (over 600 locations supported, per the research brief).
• Instant SMS notifications: Get real-time SMS alerts when mail or a parcel arrives at the selected post office.
• Smart lockers for pickups: Use automated smart lockers with 24/7 access, one-time access codes, multiple compartment sizes, and real-time notifications for contactless collection.

Available on Web, with registration also supported via USSD (*631#).

Target users include individuals who want a personal postal address for parcels and sensitive documents, plus businesses that need a consistent delivery address for ecommerce and customer shipments.

Notable in the Kenyan market, the service is backed by the Postal Corporation of Kenya, reports 80,000 active users and 300,000 registered users, and offers a yearly subscription model (KES 2,050 for individuals; KES 9,450 for corporate, per the research brief).