Question 1

What is MobileMasr and how does it work?

Accepted Answer

MobileMasr is an e‑commerce marketplace in Egypt where you can buy and sell new and used phones and other electronics from certified merchants and private sellers. You browse listings by device and condition, choose your payment method (including installments), then eligible items are inspected, covered with warranty, and delivered to your address across Egypt.

Question 2

How much does MobileMasr cost?

Accepted Answer

Using the MobileMasr platform itself is free, you only pay the price of the device and any associated shipping or installment costs. Specific commissions, seller fees, or service charges are not publicly detailed, so exact pricing beyond the item and shipping cost is .

Question 3

What countries does MobileMasr operate in?

Accepted Answer

MobileMasr operates in Egypt and serves customers across Egyptian governorates with nationwide shipping. No other countries of operation are documented, so its market focus is Egypt.

Question 4

How do I sign up for MobileMasr?

Accepted Answer

You can sign up for MobileMasr by creating an account on the website or through the mobile apps, providing your basic details and contact information. Sellers, whether certified merchants or private individuals, follow additional onboarding steps described in the seller guides to start listing devices.

Question 5

Does MobileMasr have a mobile app?

Accepted Answer

Yes, Mobilemasr is available on iOS and Android. You can download Mobilemasr on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is MobileMasr best suited for?

Accepted Answer

MobileMasr is best suited for individual consumers in Egypt who want to buy or sell new and especially used smartphones and electronics with added inspection and warranty. It is also suitable for professional or commercial sellers who want a dedicated marketplace and seller app to reach these buyers.

Question 7

How do I contact MobileMasr support?

Accepted Answer

You can contact MobileMasr support by email at info@mobilemasr.com.eg, mis@mobitech.com.eg or dtsupport@mobitech.com.eg, or by phone at +20 12 22102403. Additional contact options may be available through the help center and app support sections.

Question 8

Does MobileMasr have a plan for teams or businesses?

Accepted Answer

Yes, MobileMasr supports teams and businesses through its certified merchant program and the dedicated MobileMasr Seller app. This setup is designed for professional sellers and business partners who want to list and manage inventory at scale.

Question 9

Does MobileMasr offer an API or integrations?

Accepted Answer

MobileMasr does not provide a publicly documented API for developers, and there is no official public integration platform described. It does, however, integrate with local Egyptian installment and BNPL providers for payment options.

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