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Aug 1, 2024(over 1 year ago)
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Speech-to-text transcription and translation for high-volume contact centres in telecoms and financial services, with code-switching support for African languages.
Lelapa AI builds resource-efficient language AI tools for high-volume contact centres in telecoms and financial services, converting multilingual customer calls into structured text for analytics, QA, and compliance.
Key capabilities include:
Available via Web and API.
Target users include B2B contact centre teams and operations leaders in telcos and financial services that manage large volumes of multilingual calls.
Notable in the African market context, the product focuses on resource-efficient deployment for constrained environments and supports widely spoken African languages (including isiZulu, Sesotho, isiXhosa, Swahili, Yoruba, and Hausa), reflecting a practical approach to multilingual customer service in Africa.
DD Dave found 3 people at Lelapa AI, including 1 Founder, and 2 C-Suite. See how we get product data
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DD Dave found 2 articles about Lelapa AI, from Nov 2023 to Aug 2024. See how we get product data
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DD Dave found that Lelapa AI has raised $2.5M across 1 round, backed by 2 investors. Their latest round was a Seed in Feb 2023. See how we get product data
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