klik

klik is an Ethiopia-based delivery and logistics platform for people and businesses in Addis Ababa that supports on-demand ordering across multiple categories and parcel delivery across the city.

Key capabilities include:

• Food and grocery delivery from 1,500+ active vendors, including fresh produce, dairy, and daily essentials, with an advertised ~45 minute average delivery time.
• Parcel delivery across Addis Ababa for items up to 10 kg, advertised from 80 ETB, with an illustrative pricing model of 50 ETB base + 30 ETB per km; pickup is estimated at ~30 minutes with delivery under 90 minutes.
• Pharmacy and liquor deliveries with operational controls such as sealed handover, signed proof of delivery, and age verification (pharmacy and liquor are noted as temporarily ordered via the 664 dispatch line during relaunch).
• Business logistics modules for document delivery (SLA reporting and signed proof), pharmacy logistics (Rx handling and sealed packaging), e-commerce last-mile delivery (status events, tracking, and webhooks), and corporate meals (office lunches and budget controls).

Available on Web, Android, and iOS, with an advertised Business API capability for order submission and webhook-based delivery status updates.

Target users include Addis Ababa consumers ordering food, groceries, pharmacy items, and parcels; merchants such as restaurants, supermarkets, pharmacies, and shops managing orders and payouts; and businesses needing contracted delivery with SLA reporting and invoicing.

Notable in Ethiopia’s urban logistics market, the service operates an owned fleet with full-time riders employed by KLIK INVESTMENT PLC and equipped with electric bikes, plus live rider tracking in the app and phone ordering via 664 for dispatch support across Addis Ababa.