Question 1

What is iTAXI and how does it work?

Accepted Answer

iTAXI is a subscription-based ride-hailing and delivery platform in Algeria that connects passengers with classic yellow taxis and private drivers through a web portal and mobile apps. You request a ride, see a fixed upfront fare calculated from a booking fee, distance, and time, then pay by wallet (Edahabia or CIB cards) or cash while the driver keeps 100% of ride earnings under a monthly subscription model.

Question 2

How much does iTAXI cost?

Accepted Answer

For passengers, iTAXI is free to download and use, and you pay per ride or delivery at fixed, non surge rates shown upfront. For drivers, the iTAXI PRO service uses a monthly subscription model advertised at 2,500 DA, with a two month free trial, and no commission taken from individual rides.

Question 3

What countries does iTAXI operate in?

Accepted Answer

iTAXI currently operates in Algeria, with service coverage shown in Algiers, Oran, and Constantine. Expansion to additional cities is planned but not yet detailed.

Question 4

How do I sign up for iTAXI?

Accepted Answer

Passengers can sign up by downloading the iTAXI Algeria app on Android or iOS or using the web ride request portal, then creating an account and setting up payment options. Drivers sign up through the iTAXI PRO app with fully digital onboarding, including uploading required documents such as license, insurance, and technical control.

Question 5

Does iTAXI have a mobile app?

Accepted Answer

Yes, iTAXI is available on Android. Get Itaxi on Google Play for Android.

Question 6

Who is iTAXI best suited for?

Accepted Answer

iTAXI is best suited for passengers in Algeria who want predictable fixed fares and the choice of classic taxis or private cars, and for drivers who prefer a subscription model with 0% commission and immediate wallet payouts. It also serves businesses and merchants that need delivery support and catalog management through the Express and Market offerings.

Question 7

How do I contact iTAXI support?

Accepted Answer

You can contact Itaxi support 24/7 via its call center, WhatsApp, and email. The listed contact emails are support@itaxi.dz and admin@itaxirides.com.

Question 8

Does iTAXI have a plan for teams or businesses?

Accepted Answer

Yes, iTAXI offers options for businesses through its delivery and Market features. Merchants and other organizations can digitize product catalogs, manage inventory, and use Itaxi’s fleet to dispatch deliveries.

Question 9

What popular product is iTAXI an African alternative to?

Accepted Answer

iTAXI is an African-built alternative to Uber.

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