INTIGO

INTIGO is a Tunisia-focused e-commerce logistics and delivery platform for online sellers that handles parcel shipping, cash-on-delivery workflows, and customer delivery tracking.

Key capabilities include:

• J+1 delivery across 24 governorates, supported by a network of 11 warehouses and regional coverage, with public service pages for major areas such as Tunis, Sfax, Sousse, Nabeul, and Monastir
• Public, transparent tariffs based on parcel size (S, L, XL) and shipment volume over the last 30 days, plus return fees that vary by the merchant’s return rate (including 0 DT returns for small parcels at low return percentages)
• Built-in e-commerce tools for merchants, including an online store (products, categories, orders), a personalized subdomain with SSL, unified messaging (Messenger, Instagram, Gmail), robocall order verification (keypad confirmation), and return rerouting to resell undelivered orders in one click
• “Colis virtuel” (virtual parcel) for digital goods, where cash is collected physically and delivery of digital content can be triggered after payment

Available on Web (partner dashboard and signup via my.intigo.net, plus intigo.tn), Android, and iOS via the Bizgo partner app for merchants and the customer tracking app for real-time tracking and in-app messaging with the driver.

It primarily serves Tunisian e-commerce merchants and businesses shipping parcels nationwide, while also providing B2C-facing tracking for end customers.

Notable in the Tunisian market for publishing fully public delivery and return tariffs and offering an end-to-end stack that combines delivery operations, merchant storefront, order confirmation, and returns handling alongside nationwide coverage.