Question 1

What is IBIG Fleet 360 and how does it work?

Accepted Answer

IBIG Fleet 360 is an ERP fleet management platform for organizations in francophone Africa that centralizes vehicle, driver, workshop, maintenance, fuel, GPS, rentals, and OHADA accounting in one system. You access it through a web browser (and installable PWA) to record operations, track fleet health and costs, manage documents and compliance, and use built-in analytics and alerts to monitor your vehicles and finances in real time.

Question 2

How much does IBIG Fleet 360 cost?

Accepted Answer

IBIG Fleet 360 uses a freemium, tiered subscription model with a 14‑day free trial. The Découverte plan is free (0 FCFA) for up to 2 vehicles and 1 user, Starter costs 25,000 FCFA/month for up to 10 users and 25 vehicles, Pro costs 55,000 FCFA/month for up to 30 users and 100 vehicles, and Enterprise costs 120,000 FCFA/month with unlimited users and vehicles.

Question 3

What countries does IBIG Fleet 360 operate in?

Accepted Answer

IBIG Fleet 360 is designed for francophone African markets and supports multi‑country operation with country‑specific VAT and currency settings. It is used in countries such as Côte d’Ivoire, Mali, Bénin, Sénégal, Congo, Niger, Gabon, Burkina Faso, and Cameroun, and supports FCFA (XOF and XAF) as well as USD and EUR.

Question 4

How do I sign up for IBIG Fleet 360?

Accepted Answer

You can sign up for IBIG Fleet 360 by creating an account directly on the web platform and starting a 14‑day free trial, with no credit card or commitment required. At the end of the trial, your account automatically falls back to the free Découverte plan with your data preserved.

Question 5

Does IBIG Fleet 360 have a mobile app?

Accepted Answer

IBIG Fleet 360 does not have a native app in app stores, but it is available as a Progressive Web App (PWA) that you can install on Android and iOS via the Add to Home Screen option in Chrome or Safari. You can also use it in any modern desktop browser and install it as a desktop PWA.

Question 6

Who is IBIG Fleet 360 best suited for?

Accepted Answer

IBIG Fleet 360 is best suited for transport companies, vehicle rental businesses, fleet managers, construction and BTP firms, delivery organizations, and any organization in Africa managing at least two vehicles. It is particularly tailored to fleets that need integrated management of vehicles, workshops, fuel, GPS, Mobile Money collections, and OHADA‑compliant accounting.

Question 7

How do I contact IBIG Fleet 360 support?

Accepted Answer

You can contact IBIG Fleet 360 support by email at contact@ibigsoft.com or contact@ibigfleet360.com. Enterprise customers benefit from 24/7 dedicated support as part of their subscription.

Question 8

Does IBIG Fleet 360 have a plan for teams or businesses?

Accepted Answer

Yes, IBIG Fleet 360 is built for teams and businesses, with paid plans that include multi‑user access and role‑based permissions. The Starter, Pro, and Enterprise plans support from 10 users up to unlimited users and are designed for organizations managing multiple vehicles and operations.

Question 9

Does IBIG Fleet 360 offer an API or integrations?

Accepted Answer

IBIG Fleet 360 offers integrations such as Mobile Money collections through Moneroo and provides API access on the Enterprise plan. There is no publicly accessible developer portal or standalone API documentation URL mentioned, so API use is typically arranged as part of the Enterprise subscription.

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