A regional banking and insurance group serving retail, business, and institutional clients in Kenya, Rwanda, Tanzania, Uganda, and Mauritius with full-service financial solutions.

I&M Bank Product Overview

Is I&M Bank Right for You?

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Best For

  • Everyday banking
  • Small business banking

What It Does Well

  • Retail banking services
  • Business banking services

Things to Check

  • Online banking features
  • Mobile app capabilities

About I&M Bank

Screenshot of I&M Bank website

I&M Group PLC is a regional banking and insurance group headquartered in Nairobi that serves retail consumers, SMEs, corporates, and institutional clients across Kenya, Rwanda, Tanzania, Uganda, and Mauritius. It traces its roots to 1974, when it was founded as Investments & Mortgages Limited at Phoenix House in Nairobi; it converted to a full commercial bank in 1996 and adopted the name I&M Bank in 2008. In 2013, I&M Bank Limited combined with the listed investment firm City Trust Limited in a reverse merger to form I&M Holdings Limited (later renamed I&M Group PLC), which trades on the Nairobi Securities Exchange.

The group expanded regionally through acquisitions: Bank One in Mauritius (2008, a joint venture rebranded from First City Bank), I&M Bank Tanzania (2010, formerly CF Union Bank), I&M Bank Rwanda (2012, formerly Banque Commerciale du Rwanda, acquired with development-finance partners Proparco and DEG), and I&M Bank Uganda (2020, formerly Orient Bank). I&M Bank Rwanda is separately listed on the Rwanda Stock Exchange.

Key capabilities and services include:

  • Multi-country banking presence through a network of 94 branches and 130 ATMs across Kenya, Mauritius (via Bank One), Rwanda, Tanzania, and Uganda, serving over 600,000 customers
  • Full-service banking offerings across corporate, business, and personal banking, covering deposit accounts, loans and advances, and a payment API gateway for business integrations
  • Wealth management and advisory services for higher-net-worth and institutional segments, alongside bancassurance and insurance-related services
  • Investor and governance information published via the group website, including financial results and annual reports, subsidiary briefs, and corporate governance materials

Available on Web via the group website and country-specific bank sites; Android and iOS availability varies by market through country-specific banking apps.

Target users include individual customers, MSMEs and SMEs, corporate and institutional clients, and wealth management customers across Eastern Africa.

Notable in the region as a public company listed on the Nairobi Securities Exchange (NSE) with roughly KES 533 billion in group assets, a diversified footprint across five East African and Indian Ocean markets, and community work delivered through the I&M Foundation, spanning environmental conservation, education and skills development, and giving programs.

I&M Bank Facts

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As of Oct 5, 2026, I&M Bank is rated 4.3 on the App Store from 28 reviews and 3.7 on Google Play from 2.8K reviews with 500K+ installs.

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Latest I&M Bank News & Updates

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Frequently Asked Questions About I&M Bank

I&M Group is a regional banking and insurance group headquartered in Nairobi that operates as a holding company for banks and financial services in Kenya, Rwanda, Tanzania, Uganda, and Mauritius. Founded in 1974 as Investments & Mortgages Limited, it became I&M Bank in 2008 and I&M Group PLC after a 2013 reverse merger with City Trust Limited. It works by providing corporate, business, and personal banking, wealth management, and bancassurance through its country subsidiaries, serving customers via branches, web banking, and digital channels.

I&M Group's services are offered on standard commercial banking terms, with fees, interest rates, and charges that vary by specific product and by country. You need to consult the relevant I&M bank or partner institution in your country for detailed pricing on accounts, loans, and other services.

I&M Group operates in Kenya, Rwanda, Tanzania, Uganda, and Mauritius. Its presence is delivered through I&M Bank entities in the four East African countries (Kenya being the original and largest) and through Bank One, a joint venture, in Mauritius.

To sign up for I&M Group services, you typically open an account with the relevant I&M bank or partner institution in your country, either by visiting a branch or using available online application processes on the country-specific bank website. The exact steps and requirements vary by market and product type, such as personal accounts, business accounts, or loans.

Yes, I&M Group offers mobile app access through country-specific I&M Bank banking apps on Android and iOS, although availability and features can vary by market. You should check the I&M Bank app for your country in the relevant app store for details.

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