Question 1

What is GoMetro and how does it work?

Accepted Answer

GoMetro is a real-time fleet management and telematics integration platform that consolidates vehicle location and performance data from multiple telematics providers into a single dashboard. You can track vehicles in real time, set alerts for location changes and ETA deviations, manage geofence events, and analyze operational performance—all without switching between different systems.

Question 2

How much does GoMetro cost?

Accepted Answer

GoMetro's pricing is subscription-based and tailored to your needs, determined by fleet size, integration complexity, and specific business requirements. The company offers a 14-day free trial with zero commitment, and pricing includes a 30-day onboarding period. For exact pricing, you'll need to request a customized proposal.

Question 3

What countries does GoMetro operate in?

Accepted Answer

GoMetro operates primarily in South Africa (with offices in Cape Town and Johannesburg) and the UK (London office).

Question 4

How do I sign up for GoMetro?

Accepted Answer

To get started, visit gometroapp.com and sign up for the 14-day free trial. You can also contact the team at hello@gometroapp.com to request a demo or discuss your specific fleet management needs.

Question 5

Does GoMetro have a mobile app?

Accepted Answer

GoMetro is available as a web platform (platform.gometroapp.com) and via API integration. There is no dedicated mobile app; you access the platform through a web browser.

Question 6

Who is GoMetro best suited for?

Accepted Answer

GoMetro is best suited for B2B fleet operators, transport companies, and logistics firms managing owned or subcontracted vehicles. It serves industries including long-haul trucking, distribution logistics, public transport, mining and construction, and electric bus and coach operations.

Question 7

How do I contact GoMetro support?

Accepted Answer

GoMetro offers 24/7 customer support including technical assistance, training resources, and an onboarding process. You can reach the team at hello@gometroapp.com or contact their dedicated support team for questions and troubleshooting.

Question 8

Does GoMetro have a plan for teams or businesses?

Accepted Answer

Yes, GoMetro is designed for teams and businesses. The platform includes permission-based sharing for virtual fleets, allowing transport operators and subcontractors to share the appropriate level of fleet visibility without granting full system access.

Question 9

Does GoMetro offer an API or integrations?

Accepted Answer

Yes, GoMetro offers API integration and integrates seamlessly with 60+ major telematics providers. The platform consolidates data from multiple systems into a unified dashboard without requiring extensive coding or system changes.

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