What is Genuka and how does it work?

Genuka is an all-in-one business management platform designed for small and medium-sized businesses in Africa. It helps you manage sales, inventory, payments, customer data, and shipping in one place. The platform includes features like website creation, analytics, WhatsApp integration for customer orders, and accounting tools, and is optimized to work in low-internet environments.

What countries does Genuka operate in?

Genuka focuses on French-speaking Africa, Nigeria, Kenya, and South Africa.

Does Genuka have a mobile app?

No, Genuka does not have a mobile app.

Who is Genuka best suited for?

Genuka is best suited for micro, small, and medium-sized businesses (MSMBs) in Africa that need to manage orders, inventory, customer service, and payments with limited internet connectivity.

How do I contact Genuka support?

Genuka offers local support and onboarding assistance. You can reach the team at hello@genuka.com

Does Genuka have a plan for teams or businesses?

Yes, Genuka allows you to add team members or users to your merchant account with assigned roles and permissions to control access to sensitive information and tasks.

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Genuka: Funding, Reviews & Alternatives (2026) – Liners

Genuka

🇨🇲 Cameroon 🇨🇮 Côte d'Ivoire 🇰🇪 Kenya+2 more

A business management platform for African SMEs to track sales, manage inventory, send invoices, build storefronts, and message customers on WhatsApp.

Available on:WebAPI

Visit Genuka

Genuka is an all-in-one business management SaaS platform for African micro, small, and medium-sized businesses that need a single place to manage sales, stock, invoicing, customers, and an online storefront.

Key capabilities include:

Sales tracking and order management with real-time visibility across orders, payments, and shipping activity
Inventory and stock control with stock level tracking and low-stock alerts, plus product and collection management for physical goods, digital items, and services
Accounting and invoicing tools for creating digital invoices and categorizing expenses for clearer financial reporting
Storefront and customer growth tools, including website/storefront creation with custom domain support, WhatsApp marketing and customer communication, customer profiles with purchase history, and payment links to collect payments via shared order links