Question 1

What is Eyst and how does it work?

Accepted Answer

Eyst is a SaaS insurtech platform for insurers and mutual insurers that settles health and property insurance claims using virtual payment cards instead of traditional reimbursements. It integrates into the insurer’s app or website, issues a virtual card credited with the claim amount, and lets policyholders pay eligible expenses directly while providing insurers with real-time transaction traceability and fraud scoring.

Question 2

What countries does Eyst operate in?

Accepted Answer

Eyst is a Tunisian insurtech company with a European base in Courbevoie, France, and is positioned for African markets with international expansion, but specific operating countries beyond Tunisia are not clearly listed. If you are an insurer in another country, you should contact Eyst directly to confirm availability in your market.

Question 3

How do I sign up for Eyst?

Accepted Answer

To sign up, insurers and mutual insurers need to contact Eyst directly to discuss their use case and integration. You can reach out through the contact form on the website or by emailing contact@eyst.io.

Question 4

Does Eyst have a mobile app?

Accepted Answer

Eyst does not offer a standalone mobile app for end users. Instead, its technology is integrated into insurers’ existing mobile and web apps, and the virtual payment cards can be used in mobile wallets like Google Pay and Apple Pay.

Question 5

Who is Eyst best suited for?

Accepted Answer

Eyst is best suited for insurance companies and mutual insurers that want to offer instant claims payouts for health and property insurance, improve payment traceability, and enhance fraud control. Policyholders access Eyst’s benefits indirectly through their insurer’s digital channels.

Question 6

How do I contact Eyst support?

Accepted Answer

You can contact Eyst support by emailing contact@eyst.io for general inquiries or dpo@eyst.io for data protection matters. Additional contact options may be available through the contact section of the website.

Question 7

Does Eyst have a plan for teams or businesses?

Accepted Answer

Yes, Eyst is designed as a B2B solution for teams and businesses, specifically insurers and mutual insurers, rather than individual consumers. It is implemented at the organizational level and used across insurance operations and teams.

Question 8

Does Eyst offer an API or integrations?

Accepted Answer

Yes, Eyst offers an API-based solution that integrates into insurers’ existing applications and websites. The API groups card-creation steps into a single call and provides real-time transaction notifications, although detailed public API documentation is not listed.

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