Question 1

What is DynaX and how does it work?

Accepted Answer

DynaX is a web-based connected rehabilitation platform that links patients with prosthetists, orthotists, physiotherapists, therapists, and other rehabilitation professionals across Africa. Patients use it to connect to their care team, manage appointments, care plans, and messages, while professionals use a clinical workspace with EMR, scheduling, AI-assisted notes, and tools like a 3D scan editor for prosthetics and orthotics.

Question 2

How much does DynaX cost?

Accepted Answer

DynaX uses a freemium pricing model: patients can access core features for free, and clinics or professionals pay a per-professional subscription billed to the practice for the full clinical workspace. Additional patient-facing value-added services are charged separately via TheraPay on a per-session, bundle, or installment basis.

Question 3

What countries does DynaX operate in?

Accepted Answer

DynaX is built for rehabilitation teams across Africa and is operated from Lagos, Nigeria. The primary verified market is Nigeria, with a broader stated focus on teams in other African countries.

Question 4

How do I sign up for DynaX?

Accepted Answer

You can sign up for Dynax through its web portals by creating an account as a patient, professional, or admin, depending on your role. Patients typically connect to their care team using a DX-PIN code, while clinics and professionals register to access the clinical workspace.

Question 5

Does DynaX have a mobile app?

Accepted Answer

No. DynaX is currently available as a web-based platform, and there is no verified evidence of a dedicated Android, iOS, desktop app, browser extension, or public mobile application.

Question 6

Who is DynaX best suited for?

Accepted Answer

DynaX is best suited for rehabilitation clinics and professionals such as prosthetists, orthotists, physiotherapists, mental health providers, speech therapists, and occupational therapists who work with patients across Africa. It is also suitable for patients who need to connect with these providers, manage their rehabilitation care, and track progress.

Question 7

How do I contact DynaX support?

Accepted Answer

You can contact DynaX support by emailing support@dynax.app. Additional contact details, including its Lagos, Nigeria location, are listed in the platform’s site footer.

Question 8

Does DynaX have a plan for teams or businesses?

Accepted Answer

Yes. DynaX offers plans for clinics and rehabilitation teams, with subscriptions charged per professional and billed to the practice so multiple team members can use the shared clinical workspace. It also provides role-specific portals for patients, professionals, and admins, which support team-based workflows.

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