Question 1

What is DIDx and how does it work?

Accepted Answer

DIDx is a digital identity infrastructure platform that helps regulated businesses verify users, issue reusable verifiable credentials, enable consent-based data sharing, and embed identity checks into payments. It works through web and API-based services such as didx:verify, didx:me, didx:proxy, and didx:pay, which turn one-off identity checks into portable credentials that users control and businesses can trust without storing unnecessary personal data.

Question 2

What countries does DIDx operate in?

Accepted Answer

DIDx is headquartered in South Africa and its infrastructure is used at national scale across African markets. It is explicitly active in South Africa and supports broader African youth markets through deployments like YOMA, which serves young people across multiple African countries.

Question 3

How do I sign up for DIDx?

Accepted Answer

You can get started by visiting the DIDx website and following the contact or onboarding options provided, such as requesting more information or a demo. For direct sign-up or implementation details, you can reach out via info@didx.co.za or support@didx.co.za.

Question 4

Who is DIDx best suited for?

Accepted Answer

DIDx is best suited for regulated businesses and platforms that rely on identity and credentials, such as financial platforms, marketplaces, regulated digital services, and credential-driven ecosystems. It is particularly relevant for organizations that need to comply with frameworks like FICA, RICA, and AML while reducing the amount of personal data they store.

Question 5

How do I contact DIDx support?

Accepted Answer

You can contact DIDx support by emailing support@didx.co.za. For general inquiries or partnership discussions, you can also reach out to info@didx.co.za.

Question 6

Does DIDx have a plan for teams or businesses?

Accepted Answer

Yes, DIDx is designed for use by teams and businesses, especially in regulated sectors that need trusted identity verification, reusable credentials, and consent-based data sharing. Its infrastructure and products are built for B2B and B2B2C scenarios where enterprises integrate Didx to serve their own users.

Question 7

Does DIDx offer an API or integrations?

Accepted Answer

Yes, DIDx offers a public API. View the official Didx API documentation for endpoints, authentication, and integration guides.

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