Question 1

What is Dawa Mkononi and how does it work?

Accepted Answer

Dawa Mkononi is a B2B pharmaceutical procurement platform for Tanzanian health facilities that lets you order authentic medicines, pay digitally, access credit, and get delivery. You sign in on the web or app, browse and select products, choose payment (including credit where eligible), then track your order until it is delivered to your facility.

Question 2

What countries does Dawa Mkononi operate in?

Accepted Answer

Dawa Mkononi currently operates in Tanzania, with services offered to health facilities ordering from locations within Dar es Salaam and operations based in Dar es Salaam and Mwanza.

Question 3

How do I sign up for Dawa Mkononi?

Accepted Answer

You can sign up by registering as a new wholesale healthcare facility (such as a pharmacy, clinic, or hospital) through the Dawa Mkononi web platform or directly in the mobile app, then completing the requested business and contact details. Once your account is approved, you can log in to start placing orders and requesting credit if eligible.

Question 4

Does Dawa Mkononi have a mobile app?

Accepted Answer

Yes, Dawa Mkononi is available on iOS and Android. You can download Dawamkononi on the App Store for iPhone, or get it on Google Play for Android.

Question 5

Who is Dawa Mkononi best suited for?

Accepted Answer

Dawa Mkononi is best suited for pharmacies, hospitals, clinics, dispensaries, polyclinics, and other healthcare facilities in Tanzania that purchase medicines wholesale and need reliable supply, digital payments, and access to credit.

Question 6

How do I contact Dawa Mkononi support?

Accepted Answer

You can contact Dawa Mkononi support by email at info@dawamkononi.com or by phone using the support numbers listed in the app and on their site.

Question 7

Does Dawa Mkononi have a plan for teams or businesses?

Accepted Answer

Yes, Dawa Mkononi is built for teams and businesses, specifically wholesale healthcare facilities like pharmacies, hospitals, and clinics that manage procurement for their organization.

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