Question 1

What is Corebank and how does it work?

Accepted Answer

Corebank is a fintech platform powered by Corestep Microfinance Bank that offers savings accounts, loans, investments, and e-banking services to help customers maximize their money. You can open a savings account with zero naira via the mobile app by selecting an account type, entering personal and address details, providing your BVN, and setting a password. It provides products like flexible savings (CoreFlex, CoreThrift), term deposits, salary advances (CoreSalad), SME loans, and digital channels including USSD (*5334#), mobile app, ATM cards, and POS.

Question 2

What countries does Corebank operate in?

Accepted Answer

Corebank operates primarily in Nigeria.

Question 3

How do I sign up for Corebank?

Accepted Answer

Download the Corebank Mobile App from the Android, sign up by selecting a savings account type, entering your personal details, BVN, and setting a password. You receive a unique account number instantly upon signup. Start saving or using services right away.

Question 4

Does Corebank have a mobile app?

Accepted Answer

Yes, Corebank is available on Android. Download Corebank on the Google Play Store for Android.

Question 5

Who is Corebank best suited for?

Accepted Answer

Corebank is best suited for individuals seeking savings and investments, salary earners needing loans like CoreSalad, micro, small, and medium enterprises for liquidity loans, petty traders and daily sellers for CoreThrift Advance, and trade groups or market associations.

Question 6

How do I contact Corebank support?

Accepted Answer

Send an email to customercare@corestepmfb.com for support.

Question 7

Does Corebank have a plan for teams or businesses?

Accepted Answer

Yes, Corebank offers business accounts, SME loans, CoreTrade Group/Associations Loans, and services like POS for merchants.

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