Coonect

Coonect CPaaS is a cloud communications platform for businesses and developers that need to embed SMS, WhatsApp, voice, email, and verification messaging into their products and workflows via APIs.

Key capabilities include:

• Multi-channel API: Integrates SMS, WhatsApp, Voice, and Email through a single API, with additional product pages for Verify and Video.
• Developer tooling: Provides REST APIs, web SDKs, and developer documentation, plus a web dashboard to monitor message activity in real time.
• Unified inbox: Brings SMS, WhatsApp, email, voice, and push notifications into one conversation view for handling customer communications across channels.
• Analytics and reporting: Offers real-time metrics such as delivery rates and response times, with exportable reports.

Available on Web (dashboard) and via API (documentation at https://www.coonect.co.ke/docs).

Built for B2B teams, including product and engineering teams, customer support operations, and businesses implementing programmatic notifications, customer engagement, and verification flows.

Notable for its Kenya-based presence (Eldoret) and its focus on serving businesses across Africa, while advertising global delivery coverage in 190+ countries and enterprise controls such as SOC 2 compliance, role-based access control, and audit logging.

Pricing is paid with a free trial and $25 trial credit advertised. Plans listed are Starter ($8.99/month), Pro ($24.99/month), and Enterprise ($32.99/month); the site does not specify how plan fees relate to per-message usage charges.