A Nairobi-built CPaaS for Kenyan businesses to send bulk and transactional SMS, build USSD and IVR flows, track delivery reports, and integrate via API.

Connect Media Product Overview

Is Connect Media Right for You?

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Best For

  • Kenyan businesses
  • Bulk SMS senders

What It Does Well

  • Bulk and transactional SMS
  • USSD flow builder

Things to Check

  • Kenya-only operation
  • Operator network coverage

About Connect Media

Screenshot of Connect Media website

Connect Media is a Nairobi-built communications platform (CPaaS) for businesses that need to send SMS, run USSD menus, and automate voice interactions through IVR.

Key capabilities include:

  • Bulk, transactional, and marketing SMS for alerts, receipts, OTPs, and campaigns, with sender ID options and international routing (the company states coverage across 190+ countries and 900+ networks).
  • A self-service dashboard to compose messages, preview character count and cost, and monitor delivery status per message (including reporting and export).
  • USSD for interactive menus on any phone, plus IVR and voice for automated call flows such as collections, reminders, and support.
  • An HTTP API with endpoints for sending SMS, checking balance, retrieving message history, and accessing a two-way inbox for inbound and reply messaging.

Available on Web (dashboard) and via API.

It targets Kenyan organizations such as schools, SACCOs and chamas, clinics, landlords, fintechs, and media or event operators that rely on high-volume A2P messaging and interactive channels.

Notable in the local market context, it positions itself as a single platform for SMS, USSD, and IVR built and supported from Nairobi, with company-stated service metrics including a 99.9% uptime target and multi-network delivery coverage.

Connect Media Facts

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Official Links
Pricing & Fees
Variable pricingSMS is pay as you go from KES 1.0 per SMS with volume discounts, no subscription and no minimum, and credit never expires. Volumes over 100k/month are custom-quoted; USSD, IVR/voice and sender IDs are quoted separately.

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Frequently Asked Questions About Connect Media

Connect Media is a Nairobi-built communications platform for businesses. You can send bulk or transactional SMS through its dashboard or API, and use it to set up USSD menus and automated IVR voice flows.

SMS starts at KES 1.0 per message, with volume pricing and no monthly subscription or setup fee to start. Sender IDs, short codes, USSD, and IVR are priced according to your requirements.

Connect Media is based in Kenya and states that its messaging services reach more than 190 countries across 900+ networks.

Create an account at app.connectmedia.co.ke. SMS is pay as you go with no subscription or minimum.

Connect Media is suited to Kenyan organizations that need business messaging or interactive communication, including schools, SACCOs, clinics, landlords, fintechs, and media or event operators.

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