BizSwitch

BizSwitch is a Software-as-a-Service (SaaS) utility-management and transaction-processing platform for utilities, sub-metering providers, and vending networks that sell and bill electricity, gas, and water services.

Key capabilities include:

• Meter and account management for electricity, gas, and water, covering tariffs, customers, and auxiliary accounts
• Prepaid vending and postpaid billing with 24-hour access to top-ups and billing for STS, smart, and proprietary meters
• Payments and collections including debit card, credit card, and other EFT transaction acquiring, plus third-party bill payment collection
• Operational tools and channels such as field forms for data capture and field-team task tracking by time and location, prepaid airtime top-ups, and support for third-party point-of-sale terminals for utility top-ups and bill payments

Available via Web as a SaaS platform.

Target users include private utilities (sub-metering), public utilities, third-party vending customers, and retailers with direct sales devices.

Notable in the African market context, iPay is South Africa-based (founded in 2003) and positions the platform for utility prepaid and payments use cases, listing certifications such as PCI, STS, Eskom XmlVend conformance, ISO, and BEE, and referencing work delivered or customised for organisations including the City of Cape Town, Kenya Power, Pick n Pay, Itron, and Atrias.