Mobile device insurance for South African consumers, offering all-risk, liquid-and-accident, or repair-only cover with worldwide protection, repairs, and replacements.

24 Hour Mobility Product Overview

Is 24 Hour Mobility Right for You?

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Best For

  • South African phone owners
  • Tablet and laptop owners

What It Does Well

  • All-risk device cover
  • Liquid damage cover

Things to Check

  • Cover for theft
  • Claim turnaround time

About 24 Hour Mobility

Screenshot of 24 Hour Mobility website

24 Hour Mobility is a South African mobile device insurance product for consumers who want cover for personal electronics such as phones, tablets, laptops, modems and routers, wearables, gaming consoles, cameras, and refurbished devices.

Cover options and service features include:

  • All Risk cover for loss or theft, accidental damage, and liquid damage, plus worldwide cover
  • Liquid & Accident cover for accidental and liquid damage, plus worldwide cover
  • Repair Only cover for accidental damage, plus worldwide cover
  • 7-day repair turnaround and 24-hour replacement turnaround (as advertised on the website)
  • Collection of damaged devices and delivery of repaired or replacement devices

Available on Web, including online application and a separate online claim portal.

Target audience: B2C, focused on South African individuals insuring personal devices.

Notable in the local market context because the site identifies Pinnacle Marketing (Pty) Ltd. as the authorised Financial Services Provider behind the product (FSP No. 15017) and publishes policy and governance documents such as complaints resolution, TCF, PAIA, POPIA, and website terms.

24 Hour Mobility Facts

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What it does

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Frequently Asked Questions About 24 Hour Mobility

24 Hour Mobility is a South African mobile device insurance product that covers personal electronics such as phones, tablets, laptops, routers, wearables, gaming consoles, cameras, and refurbished devices. You choose a cover option (all-risk, liquid-and-accident, or repair-only), pay monthly premiums, and can claim for events like loss, theft, accidental damage, or liquid damage with repairs or replacements handled within advertised turnaround times.

24 Hour Mobility operates in South Africa and is offered by a South African authorised Financial Services Provider. Its cover includes worldwide protection for insured devices while you travel or use them outside the country.

You can sign up for 24 Hour Mobility online through its website by completing the application process for your chosen cover option. The site guides you through providing your device details and personal information to set up the policy.

24 Hour Mobility does not mention a dedicated mobile app and is available via the web, including online applications and an online claims portal. You manage your cover and claims through the website rather than a mobile app.

24 Hour Mobility is best suited for South African individuals who want insurance for their personal electronic devices, such as smartphones, tablets, laptops, and other gadgets. It particularly suits users who want protection against loss, theft, accidental damage, and liquid damage with defined repair and replacement turnaround times.

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