OPay says its agent network and infrastructure investments align with the CBN Payment System Vision 2028, which targets 95% financial inclusion by 2028.
OPay is positioning itself around the Central Bank of Nigeria’s Payment System Vision (PSV) 2028, a policy roadmap for Nigeria’s digital payments market. The PSV 2028 targets about 95% financial inclusion by 2028, meaning more people can use formal financial services like accounts, transfers, and bill payments.
In its comments, OPay said millions of Nigerians, especially in rural and underserved areas, still face barriers like limited bank branches and weak access points. The company said meeting the target will require more than opening accounts, and it pointed to mobile-first services and agent banking as key levers. Agent banking is when local merchants act like mini bank outlets, helping people deposit, withdraw, and pay without visiting a branch.
The CBN’s PSV 2028 also focuses on infrastructure upgrades. That includes better interoperability, which means different banks and payment apps can work smoothly together. It also calls for real-time processing and stronger payment switching, which is the behind-the-scenes routing layer that moves transactions between institutions.
The roadmap references global standards like ISO 20022, a common format for payment messages that helps systems “speak the same language” and share richer data. OPay said reliability and scalability matter more as Nigeria’s digital transaction volumes grow.
PSV 2028 shifts the conversation from access to resilience. It pushes payment providers to improve uptime, reduce failed transactions, and make systems safer.
Cybersecurity is a central pillar. The CBN’s target is to reduce fraud losses across the payments ecosystem to below 0.0001% of transaction volumes. OPay said trust drives adoption, and it plans to keep investing in fraud prevention, customer support, and financial education.
The framework also flags Open Banking, AI, digital identity, embedded finance, and blockchain as growth areas. For fintech operators and investors, the signal is clear, Nigeria wants safer, more connected rails to support mass-market digital finance.
Primary Source: Nairametrics
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