MyTherapist.ng Adds Prime Membership and HMO Billing

In Short

MyTherapist.ng published a Q3 2026 product recap covering a new paid membership called Prime, a redesigned app and booking flow, therapist questionnaires, and more ways to pay, including HMO billing.

What Happened

MyTherapist.ng says it shipped three months of updates between July and September 2026 across its mobile app, website, and booking system. The company also said its web app caught up with the phone app on October 2.

The biggest product change is Prime, a subscription plan for frequent users. Prime includes no reschedule or cancellation fees, access to premium meditations and breathing exercises, and up to three free 30-minute intro sessions per month with participating therapists. Pricing starts from ₦1,000 per month, with individual and family plans.

On the product side, the app’s Home screen, Therapy tab, therapist list, and tools were redesigned. New users now get a short onboarding tour, and sign-up was reduced to three steps. The app also supports Face ID and fingerprint login.

MyTherapist.ng also updated therapist discovery and trust signals. Profiles now show verified qualifications, plus badges like “Fast responder” and “Rarely cancels.” Users can browse therapists by issue area in the app, and by language, city, and specialty on the website. Student verification was also sped up, using a school email.

Booking was another focus. Users can reschedule or cancel directly from the session view, see which calendar slots are taken, and receive alternative time suggestions if a therapist cannot make a session. There is also a “same time next week” one-tap rebook option.

For clinical workflows, therapists can now send standard questionnaires such as GAD-7 (a short anxiety screening form) and DASS-21 (a checklist for stress, depression, and anxiety symptoms). Responses are saved in-app and visible only to the therapist.

Payments expanded too. Users can now bill sessions to an HMO, starting with AllyHMO. The platform also supports employer-sponsored therapy benefits, including clearer visibility into what an employer can and cannot see.

Why It Matters

Across African health tech, retention often depends on trust and convenience, not just therapist supply. Prime aims to reduce “trial friction” with intro sessions, while badges and verified credentials try to make provider choice clearer.

HMO and employer billing can also widen access, but only if the checkout flow is predictable and privacy expectations are clear. MyTherapist.ng’s emphasis on upfront visibility into employer reporting is a notable step for mental health benefits in Nigeria.