Question 1

What is Sun Exchange and how does it work?

Accepted Answer

Sun Exchange is a web-based solar cell and panel leasing marketplace where you buy individual solar cells in specific projects and lease them to African organisations, earning long term rental income from the energy they produce. Projects are offered via online crowd-sales, and once fully funded the platform arranges installation, manages the leases, collects payments from the host sites, and credits your income to your member dashboard wallet.

Question 2

How much does Sun Exchange cost?

Accepted Answer

There is no fixed subscription or licensing fee; your cost is based on how many solar cells you choose to purchase in each project. The minimum is typically 1 solar cell (around a few US dollars), and returns are paid monthly for the duration of the project, but detailed fee schedules or pricing tiers are not publicly specified.

Question 3

What countries does Sun Exchange operate in?

Accepted Answer

Sun Exchange is headquartered in Cape Town, South Africa and its project portfolio is strongly focused on South African organisations. The investor side of the platform is global, so individuals and organisations from many countries can participate online, even though the projects themselves are primarily located in South Africa.

Question 4

How do I sign up for Sun Exchange?

Accepted Answer

To sign up, you create an account on the Sun Exchange website, confirm your email, and complete basic identity verification (KYC). Once registered, you can access the member dashboard, fund your wallet, and start buying solar cells in available projects.

Question 5

Does Sun Exchange have a mobile app?

Accepted Answer

Sun Exchange does not currently offer an official mobile app for iOS or Android. You access the platform through its web interface.

Question 6

Who is Sun Exchange best suited for?

Accepted Answer

Sun Exchange is best suited for individual investors worldwide who want to invest small or large amounts into solar energy and earn rental income, and for African businesses and community organisations seeking affordable, reliable solar power. It particularly targets schools, retirement homes, farms, hospitals, factories, and similar organisations needing financed solar installations.

Question 7

How do I contact Sun Exchange support?

Accepted Answer

You can contact Sun Exchange support by emailing hello@thesunexchange.com. Additional contact options may be available through the website’s contact or support pages.

Question 8

Does Sun Exchange have a plan for teams or businesses?

Accepted Answer

Yes, Sun Exchange supports businesses and organisations as solar project hosts that lease the installed equipment to power their facilities. It functions as a B2B2C marketplace, connecting business and community sites in Africa with a global base of individual and institutional investors.

Question 9

Does Sun Exchange offer an API or integrations?

Accepted Answer

Sun Exchange does not publicly offer an official API or documented third party integrations. All functionality for browsing projects, purchasing cells, and tracking income is provided through the web-based member dashboard.

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