CAMTEL and Rivals Get 15-Day Fix Order from TRB

In Short: TRB Orders Fixes After Cameroon Network Audit

Cameroon’s Telecommunications Regulatory Board (TRB) issued formal notices to CAMTEL, MTN Cameroon and Orange Cameroun after a technical audit found service and compliance gaps. The regulator told all three operators to implement corrective measures within fifteen days. TRB said it will run a follow-up inspection and may apply sanctions for operators that do not comply.

What Happened: 93 Licence Breaches Across Cities And Road Corridors

TRB published results of a large-scale compliance review on 10 November 2026. The audit covered the cities of Yaoundé, Douala and Bafoussam, and three routes, Yaoundé-Edéa-Douala, Douala-Nkongsamba-Bafoussam, and Bafoussam-Bafia-Yaoundé.

The regulator said the review found 93 breaches of licence obligations. It attributed 41 breaches to CAMTEL, 29 to Orange Cameroun and 23 to MTN Cameroon. TRB assessed the financial impact at CFAF 8.2 billion for CAMTEL, CFAF 5.8 billion for Orange Cameroun and CFAF 4.6 billion for MTN Cameroon, for a combined total of CFAF 18.6 billion.

TRB listed user-facing issues such as dropped calls, choppy voice quality, erratic data speeds and coverage that fades outside urban centres. Orange Cameroun and MTN Cameroon were cited for issues linked to equipment certification, compliance with TRB frequency assignments for service frequencies and microwave links, and 2G and 3G voice service quality across the three cities surveyed.

Why It Matters: Core Network And Fibre Backbone Issues Also Raised

TRB said its assessment of CAMTEL was more severe, including deficiencies affecting voice, data and SMS services across all three cities, 2G coverage on all three road corridors, and the performance of its core network, including availability, service continuity, redundancy and failover capabilities.

TRB also pointed to a separate nationwide fibre-optic backbone audit launched in 2025 and nearing completion. It reviewed all 112 segments of the national backbone network operated under CAMTEL’s concession and said it found infrastructure deterioration attributed to CAMTEL, including recurring outages linked to installation and maintenance shortcomings, partially unavailable segments, failures in civil engineering structures and deficiencies in optical transmission equipment.

TRB Director General Professor Philémon Zoo Zame said these failures undermine continuity of electronic communications transport services, affect end-user quality and lead to lost revenue amounting to several billions of CFA francs across the sector.