Question 1

What is Gosolr and how does it work?

Accepted Answer

GoSolr is a solar-as-a-service subscription for South African homes and businesses that installs solar panels, an inverter, and optional battery backup at your property for a fixed monthly fee instead of an upfront system purchase. You stay connected to the grid, GoSolr handles installation, municipal approvals, monitoring, maintenance, and solar insurance, and you can choose between packages that focus on savings only (Save) or savings plus backup power during outages (Save & Secure).

Question 2

How much does Gosolr cost?

Accepted Answer

Residential subscriptions start at R1299 per month for Save (without battery) and from R1399 per month for Save & Secure (with battery), with higher tiers going up to several thousand Rand depending on system size and phase. Commercial GoSolr Plus packages range from R4799 to R9999 per month, and each tier also has a once-off admin/setup fee equal to the monthly price for that tier; fees typically escalate annually with CPI.

Question 3

What countries does Gosolr operate in?

Accepted Answer

GoSolr currently operates in South Africa, serving residential and commercial customers in the country.

Question 4

How do I sign up for Gosolr?

Accepted Answer

You can sign up by visiting the GoSolr website, choosing a subscription package, completing the online application and credit check, then paying the once-off admin/setup fee to confirm your contract. After that, GoSolr arranges a site assessment and schedules installation, which is typically completed within a few days.

Question 5

Does Gosolr have a mobile app?

Accepted Answer

Yes, GoSolr has a mobile app available on Android that lets you track and manage your system performance in real time. Availability on iOS is currently .

Question 6

Who is Gosolr best suited for?

Accepted Answer

GoSolr is best suited for South African homeowners and eligible tenants who want solar power and backup without large upfront costs, as well as commercial property owners needing larger grid-connected solar systems via GoSolr Plus. It is particularly useful for households seeking to reduce electricity bills and maintain essential power during load shedding while avoiding ownership and maintenance complexity.

Question 7

How do I contact Gosolr support?

Accepted Answer

You can contact GoSolr support by phone or via email at help@gosolr.co.za, and they also offer support through WhatsApp and other channels. For billing or finance queries you can use finance@gosolr.co.za, and general or business enquiries can be sent to hello@gosolr.co.za.

Question 8

Does Gosolr have a plan for teams or businesses?

Accepted Answer

Yes, GoSolr offers plans for businesses through its commercial GoSolr Plus packages, including larger Save and Save & Secure systems designed for commercial sites (such as 3XL and 4XL tiers). These provide scaled installations with the same subscription, monitoring, and maintenance model used for residential customers.

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