Question 1

What is Fastagger Workforce and how does it work?

Accepted Answer

Fastagger Workforce is an SMS-based workforce attendance and patrol verification tool that lets field workers check in from any phone, including basic feature phones, with no app or data plan required. Workers send SMS check-ins from their handsets, which are streamed directly to a cloud operations dashboard at HQ for live visibility, ghost worker detection, and audit-ready attendance and patrol compliance reports.

Question 2

How much does Fastagger Workforce cost?

Accepted Answer

Fastagger Workforce Check-in is a paid product offered via Microsoft Azure Marketplace, with Basic Monthly and Trial plans available. Exact pricing amounts for these plans are not published publicly, so you will see final costs inside Azure Marketplace or your Azure billing environment.

Question 3

What countries does Fastagger Workforce operate in?

Accepted Answer

Fastagger Workforce is based in Nairobi, Kenya and is deployed at scale on Safaricom’s network, with pilots and deployments referenced in East Africa. The SMS check-in service can be used wherever you can reach workers by SMS, but the core focus and tailored solutions are for Kenya and the broader African market.

Question 4

How do I sign up for Fastagger Workforce?

Accepted Answer

You can sign up for Fastagger Workforce by deploying Fastagger Workforce Check-in through Microsoft Azure Marketplace using your Azure account. If you need help with onboarding or a pilot, you can also contact the team directly by email to discuss access and setup.

Question 5

Does Fastagger Workforce have a mobile app?

Accepted Answer

Fastagger’s core Workforce solution works via SMS and a web-based operations dashboard, so workers do not need a mobile app. On-device AI and computer vision capabilities are available on Android 4GB smartphones, but there is no separate public iOS or consumer mobile app for Workforce.

Question 6

Who is Fastagger Workforce best suited for?

Accepted Answer

Fastagger Workforce is best suited for security companies, logistics and field operations firms, and enterprises managing large distributed frontline teams where verified attendance, patrol compliance, and incident or field reporting are critical. It is also relevant to African financial institutions and telcos using its document AI and super-app solutions.

Question 7

How do I contact Fastagger Workforce support?

Accepted Answer

You can contact Fastagger support by emailing team@fastagger.com. For deployments through Azure Marketplace, you can also engage them via your Azure procurement or vendor management channels as needed.

Question 8

Does Fastagger Workforce have a plan for teams or businesses?

Accepted Answer

Yes, Fastagger Workforce offers plans designed for teams and businesses, delivered as a B2B solution through Azure Marketplace. It is built for organizations managing multiple sites and large workforces rather than individual users.

Question 9

Does Fastagger Workforce offer an API or integrations?

Accepted Answer

Fastagger supports integrations with SMS gateways such as Twilio, Africa’s Talking, or httpSMS as part of its workforce check-in workflows. There is no publicly documented standalone API for the Workforce product, so any integrations are typically configured within deployments and partner environments.

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