Question 1

What is Black Swan and how does it work?

Accepted Answer

Black Swan is a credit decisioning platform for African financial service providers that assesses real incomes and spending patterns to enable faster, more accurate affordability checks for credit. It works through three core capabilities: Tausi for decisioning and credit intelligence analyzing earning, spending, and repayment patterns; Manka for affordability and open finance via consented data sharing across institutions; and Kopa Gari for credit discovery and matching to connect users with lenders for needs like phones, vehicles, or equipment. These support products such as digital loans, embedded credit, buy now pay later, asset financing, and MSME working capital.

Question 2

How much does Black Swan cost?

Accepted Answer

Black Swan is typically custom-priced enterprise software for financial/AI services, and pricing is usually provided after contacting them or requesting a demo.

Question 3

What countries does Black Swan operate in?

Accepted Answer

Black Swan operates in Mauritius and Tanzania, with use by institutions across Africa.

Question 4

How do I sign up for Black Swan?

Accepted Answer

You usually sign up by booking a demo or discovery call on their website, where they assess your needs before giving access or onboarding (rather than instant self-sign-up).

Question 5

Does Black Swan have a mobile app?

Accepted Answer

No, Black Swan does not have a mobile app. It is available on web.

Question 6

Who is Black Swan best suited for?

Accepted Answer

Black Swan is best suited for B2B financial service providers, institutions, and platforms in Africa, such as lenders and platforms designing and scaling digital credit products.

Question 7

How do I contact Black Swan support?

Accepted Answer

You can contact Black Swan through the “Contact us” or inquiry channels on their website (bsa.ai), or via their official email/form after requesting a demo or partnership discussion.

Question 8

Does Black Swan have a plan for teams or businesses?

Accepted Answer

Yes, Black Swan is built for businesses and teams as a B2B platform for financial service providers and institutions.

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