Question 1

What is Wahu and how does it work?

Accepted Answer

Wahu is an electric bike subscription service in Ghana that lets you subscribe to an eBike, use it for work or commuting, and then own it after 18 months. You pay a weekly fee that includes the bike, routine service, insurance, training, rider app, warranty, and 24/7 support, and you can use the bike with platforms like Bolt, Uber, Yango, Glovo, and Uber Eats to start earning immediately.

Question 2

How much does Wahu cost?

Accepted Answer

Wahu currently charges a one-time GHS 700 starter fee, then GHS 420 per week for 78 weeks, after which the bike ownership transfers to you. After you own the bike, Wahu estimates ongoing charging costs at about GHS 35 per week.

Question 3

What countries does Wahu operate in?

Accepted Answer

Wahu operates in Ghana, with services currently focused on Accra and positioned for African cities. Any expansion beyond Ghana is not publicly detailed for this specific subscription product.

Question 4

How do I sign up for Wahu?

Accepted Answer

You can sign up for Wahu online via the web sign-up portal (rider.wahu.me) or through the rider app. During sign-up you choose your plan, provide required details, and arrange payments via mobile money or bank transfer.

Question 5

Does Wahu have a mobile app?

Accepted Answer

Yes, Wahu has a mobile app available on both Android and iOS. The app provides live GPS tracking, battery and range information, earnings visibility, service booking, and an ownership countdown.

Question 6

Who is Wahu best suited for?

Accepted Answer

Wahu is best suited for individual riders in African cities who use bikes for commuting or gig work, such as delivery and ride-hailing on platforms like Bolt or Glovo. It is also designed for working riders who want a path to ownership through weekly payments instead of buying a petrol bike upfront.

Question 7

How do I contact Wahu support?

Accepted Answer

You can contact Wahu support by emailing hello@wahu.me. The subscription also includes 24/7 support for riders once they are onboarded.

Question 8

Does Wahu have a plan for teams or businesses?

Accepted Answer

Yes, Wahu offers plans for teams and businesses, with tools to manage fleets from about 5 bikes up to 5,000. The business offering is designed for companies running delivery or mobility fleets that need electric vehicles plus management capabilities.

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