Question 1

What is Switch and how does it work?

Accepted Answer

Switch is a stablecoin collection and settlement layer for businesses to accept USDC, USDT, and other stablecoins across 9+ blockchains like Ethereum, Base, Solana, Arbitrum, Optimism, Polygon, and Tron. It works by generating unique deposit addresses via REST API, using embeddable checkout widgets or shareable payment links for collections, then converting deposits to 30+ fiat currencies like NGN, GHS, KES, ZAR, USD, EUR, and GBP with instant settlement to local bank accounts in minutes.

Question 2

What countries does Switch operate in?

Accepted Answer

Switch operates in 150+ countries globally, with specific support for emerging markets in Africa including Nigeria (NGN), Ghana (GHS), Kenya (KES), and South Africa (ZAR), plus currencies like USD, EUR, and GBP.

Question 3

Does Switch have a mobile app?

Accepted Answer

No, Switch does not have a mobile app. It is available via web business console at app.onswitch.xyz and REST API.

Question 4

Who is Switch best suited for?

Accepted Answer

Switch is best suited for B2B teams such as fintechs, payment processors, e-commerce platforms, and financial service providers that need to collect stablecoin payments and settle to local currencies.

Question 5

How do I contact Switch support?

Accepted Answer

For support, send an email to contact@onswitch.xyz.

Question 6

Does Switch have a plan for teams or businesses?

Accepted Answer

Yes, Switch is designed for businesses and requires Know Your Business (KYB) verification for onboarding.

Question 7

Does Switch offer an API or integrations?

Accepted Answer

Yes, Switch offers a public API. View the official Onswitch API documentation for endpoints, authentication, and integration guides.

Question 8

What popular product is Switch an African alternative to?

Accepted Answer

Switch is an African-built alternative to BVNK.

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