What is Savanna Fibre and how does it work?

Savanna Fibre is a Tanzanian fibre‑optic internet service provider for homes and businesses. You choose a residential or business package, they install fibre to your premises for free (including a router), and you then manage your account, payments, and support via their website or SavConnect app with 24/7 assistance.

How much does Savanna Fibre cost?

Savanna Fibre is a paid monthly subscription service, but specific package prices are not publicly listed. You will need to contact Savanna Fibre or start the sign‑up process to see current pricing for residential or business plans.

What countries does Savanna Fibre operate in?

Savanna Fibre currently operates in Tanzania.

How do I sign up for Savanna Fibre?

To sign up, you submit a registration request for a residential or business package through Savanna Fibre’s online channels, then wait for approval and scheduling of free installation. After approval, their technicians complete same‑day or fast installation and you activate and manage your account via the SavConnect app or web self‑care.

Does Savanna Fibre have a mobile app?

Yes, Savanna Fibre offers a mobile app (SavConnect / Savanna App) available on Android via the Google Play Store. The app supports account management, payments, ticketing, Wi‑Fi changes, and shifting requests.

Who is Savanna Fibre best suited for?

Savanna Fibre is best suited for households, students, and home users who need reliable home internet, and for businesses in Tanzania that require stable fibre connectivity and local 24/7 support.

How do I contact Savanna Fibre support?

You can contact Savanna Fibre support 24/7 through their call center or by email at support@savannafibre.co.tz or info@savannafibre.co.tz. You can also open support tickets through the SavConnect app.

Does Savanna Fibre have a plan for teams or businesses?

Yes, Savanna Fibre has plans for businesses, offering dedicated fibre internet packages and support tailored to organizational needs.

Savanna Fibre

🇹🇿 Tanzania

A Tanzanian ISP offering residential and business fibre internet with free installation, 24/7 English and Swahili support, and self-service payments and tickets.

Use it on:Web Android· 2.9 iOS

Is Savanna Fibre right for you?

Best for

Tanzanian households
Home fibre internet
Small offices
Business internet plans
Mobile money payers

What it does well

Fibre internet service
Free installation
24/7 support
Swahili and English help
Self-service tickets

Things to check

Service area in Tanzania
Installation lead time
Plan speeds and limits
Router included or not
Business plan extras

Savanna Fibre is a fibre-optic internet service provider for households and businesses in Tanzania, offering residential and business packages with installation and support services.

Key capabilities include:

Residential and business fibre packages for home users and organisations that need consistent connectivity
Free, same-day installation after registration approval, including a router and required cables
24/7 customer support via a call center in English and Swahili, plus rapid response for service issues
Self-care and billing tools through the SavConnect (Savanna App), including account number lookup, in-app payments, ticket creation for support, Wi‑Fi credential changes, and shifting (moving) requests

Available on Web and Android (SavConnect and Savanna Fibre Customer App via Google Play Store), and iOS.

Target users include households, students, home users, and businesses across Tanzania.

Notable for the local market, the service advertises completely free installation and free service shifting handled by accredited technicians (with responses within 2 hours and a maximum of 48 hours for the moving process). It also supports common mobile money payment methods including M-Pesa, Mix by Yas, and Airtel Money, and sells related accessories such as UPS units and Wi‑Fi extenders.

As of Jun 29, 2026, Savanna Fibre is rated 2.9 on Google Play from 78 reviews with 10K+ installs.

Social Links:

Categories:

Communication & Social Telecom & Connectivity

Features & Business Model:

b2c data-home-broadband mobile-money subscription-management