Question 1

What is Rulebase and how does it work?

Accepted Answer

Rulebase is an AI-powered compliance automation platform for banks and fintechs that turns regulations, policies, and QA standards into AI agents. These agents monitor customer interactions like calls, chats, and emails in real time, perform automated compliance testing across 50+ regulations, evaluate 100% of interactions for QA, handle complaint workflows, detect risks, and generate audit-ready evidence with full traceability.

Question 2

How much does Rulebase cost?

Accepted Answer

Rulebase utilizes a usage-based pricing model that scales according to the volume of customer interactions and compliance workflows.

Question 3

What countries does Rulebase operate in?

Accepted Answer

Rulebase targets operations in Nigeria, serving neobanks, card issuers, and business banking platforms from its main African hub in Lagos. It also supports regulatory and compliance frameworks across the United States, United Kingdom, and European Union.

Question 4

How do I sign up for Rulebase?

Accepted Answer

To get started with Rulebase, you need to request a demo through the company's website and engage with their team for onboarding.

Question 5

Does Rulebase have a mobile app?

Accepted Answer

No, Rulebase is available on web only.

Question 6

Who is Rulebase best suited for?

Accepted Answer

Rulebase is best suited for compliance, QA, and risk operations teams at banks, fintechs, regional banks, credit unions, spend management platforms, and stablecoin or cryptocurrency platforms.

Question 7

How do I contact Rulebase support?

Accepted Answer

Contact Rulebase support via security@rulebase.co.

Question 8

Does Rulebase have a plan for teams or businesses?

Accepted Answer

Yes, Rulebase is designed for B2B teams in regulated financial services.

Question 9

Does Rulebase offer an API or integrations?

Accepted Answer

Yes, Rulebase integrates with tools like Zendesk, Jira, and Slack for evaluating interactions and routing alerts.

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