Question 1

What is Kera and how does it work?

Accepted Answer

Kera is an AI-powered health technology platform that connects healthcare providers, health systems, and communities, starting in Senegal, by aggregating data such as medical records, lab results, pharmacy information, and insurance details into a unified digital platform to support more connected, data-informed care. It works by digitizing and integrating these siloed data sources so authorized health stakeholders can coordinate care and make better clinical and operational decisions, particularly for underserved populations.

Question 2

What countries does Kera operate in?

Accepted Answer

Kera is currently focused on Senegal, with plans to expand across the West African Economic and Monetary Union (WAEMU) region and more broadly across Africa.

Question 3

How do I sign up for Kera?

Accepted Answer

Kera is not yet publicly available and is listed as coming soon, so there is no general self-service sign-up flow. You can request early updates or express interest by using the “Keep me posted” option on the website’s main page.

Question 4

Does Kera have a mobile app?

Accepted Answer

No dedicated mobile app is currently listed for Kera, and there is no verified information about iOS or Android apps. At present, Kera is only confirmed as a web-based platform.

Question 5

Who is Kera best suited for?

Accepted Answer

Kera is best suited for healthcare ecosystem stakeholders such as clinics and hospitals, healthcare providers, laboratories, pharmacies, insurers, and health systems that want to connect their services and use integrated health data to support patients and communities, especially in underserved regions of Senegal and West Africa.

Question 6

How do I contact Kera support?

Accepted Answer

For support or inquiries, you can contact Kera by email at legal@kera.health.

Question 7

Does Kera have a plan for teams or businesses?

Accepted Answer

Yes, Kera is designed as an ecosystem platform for teams and organizations across the health system, including providers, pharmacies, labs, insurers, and other institutional partners, rather than for individual consumers alone.

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