What is Engage and how does it work?

Engage is a customer engagement platform that helps you send personalized messages and automate customer interactions across multiple channels including email, SMS, push notifications, live chat, and website banners. It includes tools for customer data management, audience segmentation, and workflow automation to support onboarding, conversion, and customer retention.

How much does Engage cost?

Engage costs $0/month on the free plan, $50/month for the Starter plan, and $150/month for the Growth plan (with usage-based overages).

What countries does Engage operate in?

Engage operates primarily in Nigeria.

How do I sign up for Engage?

You can sign up for free on the Engage website at engage.so.

Who is Engage best suited for?

Engage is specifically designed for SaaS (Software as a Service) businesses and digital product teams that need to automate customer communication based on user behavior.

How do I contact Engage support?

Engage support can be contacted at hello@engage.so.

Does Engage have a plan for teams or businesses?

Yes, Engage is designed for businesses and teams. It includes features like shared inboxes for team-based communication, customer segmentation for targeted campaigns, and automation workflows that scale across your organization.

Does Engage offer an API or integrations?

Yes, Engage offers a public API. View the official Engage API documentation for endpoints, authentication, and integration guides.

Engage

Rating: 5
Author: sharonchima17

🇳🇬 Nigeria

A customer engagement and automation platform for SaaS teams to segment users and send email, SMS, push, in-app messages, live chat, and transactional alerts.

Use it on:Web API

Is Engage right for you?

Best for

Nigerian SaaS teams
B2B SaaS onboarding
Product-led growth teams
Customer success teams
Support-led SaaS teams

What it does well

User segmentation
Email and SMS blasts
Push and in-app nudges
Live chat messaging
Transactional alerts

Things to check

Nigeria-only operations
Channel delivery rates
In-app setup effort
Transactional alert triggers
Segment rules depth

Engage is an all-in-one customer engagement and automation platform built for SaaS businesses that need to track user activity, segment customers, and communicate across multiple channels.

Key capabilities include:

Customer Data Platform (CDP) to manage customer profiles, track attributes and events, and view engagement history in one place.
Customer segmentation that groups users automatically based on data (including actions taken or not taken), so teams can target onboarding, activation, and retention messaging.
Multichannel messaging for email, SMS, push notifications, in-app messaging, and in-app banners, plus transactional messaging for app-generated alerts.
Automation workflows that trigger journeys using customer data and if/else conditional logic, supported by real-time analytics for delivery, opens, clicks, failures, and complaints.

Available on Web, with API and SDKs for integrating event and attribute tracking and connecting data sources.

Target audience: B2B SaaS teams that want a centralized system for lifecycle messaging, support communication, and customer self-service.

Notable for combining messaging, automation, and support features such as live chat, a shared inbox, and a help center in one platform, with integrations and developer docs that fit product-led SaaS workflows.

Phone:+234 818 101 9104

Social Links:

Categories:

Marketing & CRM

Features & Business Model: