Question 1

What is doo! and how does it work?

Accepted Answer

doo! is an essential services aggregation platform in Côte d’Ivoire that uses nearby Mobile Money points to give people access to services like administrative documents, money transfers, bill payments, bus tickets, insurance, event tickets, and prepaid card top ups. As a customer, you go to a partner Mobile Money kiosk (a “point doo!”) where the agent uses Doo’s system to process your request, while agents manage these services and their commissions through the Doo PRO Android app.

Question 2

What countries does doo! operate in?

Accepted Answer

doo! currently operates in Côte d’Ivoire, with a network of points across Abidjan and other major cities such as Bouaké, Korhogo, and Yamoussoukro.

Question 3

How do I sign up for doo!?

Accepted Answer

If you are a Mobile Money agent or partner and want to join doo!, you can contact the team by email or visit their office at Ivoire Trade Center in Cocody, Abidjan to become an agent and get access to the Doo PRO app and services.

Question 4

Does doo! have a mobile app?

Accepted Answer

Yes, doo! has a mobile app for agents called Doo PRO, available on Android, and there is also a consumer oriented Doo app on Google Play in some markets. There is no confirmed iOS app at this time.

Question 5

Who is doo! best suited for?

Accepted Answer

doo! is best suited for Mobile Money agents and service providers who want to resell multiple essential services from a single platform, and for end consumers in Côte d’Ivoire who prefer to access services through nearby Mobile Money kiosks instead of handling each provider separately.

Question 6

How do I contact doo! support?

Accepted Answer

You can contact doo! support by emailing support@doo.africa or calling the customer support number listed on their site, and you can also reach the team at contact@doo.africa for general or partnership inquiries.

Question 7

Does doo! have a plan for teams or businesses?

Accepted Answer

Yes, doo! is designed for teams and businesses, in particular Mobile Money agents and service partners who use the platform to distribute services to many end customers and manage transactions and commissions at the point of sale.

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