---
title: "Intella: AI Voice Agent for Call Centers"
description: "Automate Arabic voice calls: replace IVR, handle 24/7 multi-turn support, call leads in minutes, and cover 25+ dialects for enterprises."
canonical_url: "https://liners.com/zilla"
markdown_url: "https://liners.com/zilla.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/intella-2/screenshot.webp?v=1790005916367"
published_at: "2026-09-21T19:49:37.164Z"
updated_at: "2026-09-21T20:29:55.935Z"
---

# Intella: AI Voice Agent for Call Centers

Automate Arabic voice calls: replace IVR, handle 24/7 multi-turn support, call leads in minutes, and cover 25+ dialects for enterprises.

## Breadcrumbs

- [AI & Analytics](/categories/ai-analytics)
- [Zilla](/zilla)

## Summary

Dialect-aware Arabic AI voice automation for enterprises

An enterprise Arabic AI call agent that automates inbound service calls and outbound lead follow-ups across 25+ dialects for banks, telcos, and large service teams.

## Product details

| Field | Value |
| --- | --- |
| Website | https://intella.me/en/products/ziila |
| Tagline | Dialect-aware Arabic AI voice automation for enterprises |
| Primary country | Egypt |
| Platforms | Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Ziila is an **enterprise-grade Arabic AI call agent** for organizations that need dialect-aware voice automation across complex inbound and outbound customer journeys.

Key capabilities include:
- **Intelligent IVR replacement** that **understands intent (not just keywords)** and resolves **multi-turn** service requests **24/7**, with claims of automating **up to 40% of inbound service calls** to reduce wait times and operational costs
- **Proactive outbound sales calling** that **automatically calls online leads within minutes** and conducts conversations in **local dialects**, with a stated goal of improving lead conversion
- **Agent co-pilot for escalations**, providing **call transcription and summaries** to help human agents pick up context faster
- **25+ Arabic dialect** coverage, built on **proprietary industry-specific speech and language models** designed to address the “dialect barrier” that affects recognition and customer experience

Available on **Web** (demo and enterprise deployment via Intella’s site).

Designed for **B2B enterprises** such as **banks, telecommunications providers, call centers/BPOs, government and public services**, and other large service operators across Arabic-speaking markets.

Notable for its **Arabic-first, region-built** positioning and production relevance in dialect-rich environments, including a publicly referenced deployment context with **Jumia** and stated collaborations aimed at financial institutions across **MENA and Arabic-speaking African markets**.

## Features

- [AI & Analytics](/categories/ai-analytics): Category
- [AI-Powered](/tags/ai-powered): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Enterprise](/tags/enterprise): Product feature or technology
- [Lead Generation](/tags/lead-generation): Product feature or technology
- [Egypt](/countries/egypt): Market

## Related pages

- [Alternatives](/zilla/alternatives)
- [Reviews](/zilla/reviews)
- [Transparency](/zilla/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/zilla)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)