---
title: "Zenziai: WhatsApp and Voice Chatbots"
description: "Automate WhatsApp, voice and web chat sales/support in Africa with a unified inbox, drag-and-drop workflows and 24 languages. 14-day trial."
canonical_url: "https://liners.com/zenziai"
markdown_url: "https://liners.com/zenziai.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/zenziai/screenshot.webp?v=1790152123863"
published_at: "2026-09-23T16:13:45.099Z"
updated_at: "2026-09-25T15:40:05.094Z"
---

# Zenziai: WhatsApp and Voice Chatbots

Automate WhatsApp, voice and web chat sales/support in Africa with a unified inbox, drag-and-drop workflows and 24 languages. 14-day trial.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [ZenziAi](/zenziai)

## Summary

Automate WhatsApp, voice, and chat customer conversations

A conversational AI platform that automates WhatsApp, voice, and web chat sales and support for African businesses with workflows, unified inbox, and analytics.

## Product details

| Field | Value |
| --- | --- |
| Website | https://zenziai.africa/ |
| Tagline | Automate WhatsApp, voice, and chat customer conversations |
| Primary country | South Africa |
| Platforms | Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

ZenziAi is a conversational AI platform for African businesses that automates sales, support, and service conversations across WhatsApp, voice, and web chat.

Key capabilities include:

- **WhatsApp AI agent** for **intent-based routing**, automated responses, **brand-tone** customization, and **CRM sync**
- **Voice concierge** with **conversational IVR**, natural-sounding **ElevenLabs voices**, and **live-agent escalation**
- **Omnichannel bundles** that combine WhatsApp, voice, and chat with a **unified inbox** for cross-channel conversation handling
- **Smart workflows** using a **drag-and-drop journey builder**, plus **handoffs**, **A/B testing**, and workflow analytics

Available via a **web-based dashboard** for managing WhatsApp, voice, and web chat automations.

It targets **B2B teams** in Africa, including customer experience, support, sales, growth, and operations teams that need to handle high volumes of customer conversations while keeping consistent service quality.

Notable in an African context, the product is positioned as **crafted in South Africa** with an emphasis on local compliance, data residency, and widely used regional channels (especially WhatsApp). The website also reports **24 supported languages** and publishes company-reported scale and satisfaction metrics (98% average CSAT, 2.3 million monthly conversations), which are not independently verified. A **14-day full-featured free trial** is advertised, while paid pricing is not publicly verifiable.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [AI Agent](/tags/ai-agent): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Business Intelligence](/tags/business-intelligence): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/zenziai/alternatives)
- [Reviews](/zenziai/reviews)
- [Transparency](/zenziai/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/zenziai)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)