---
title: "Utilitymaster: Utility Billing Software"
description: "Run end-to-end water/sewer utility billing, meter reading (photo+GPS, offline sync) and IWA NRW water-balance analytics across Africa."
canonical_url: "https://liners.com/utilitymaster"
markdown_url: "https://liners.com/utilitymaster.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/utilitymaster/screenshot.webp?v=1789732264375"
published_at: "2026-09-20T12:27:48.082Z"
updated_at: "2026-09-20T17:30:12.372Z"
---

# Utilitymaster: Utility Billing Software

Run end-to-end water/sewer utility billing, meter reading (photo+GPS, offline sync) and IWA NRW water-balance analytics across Africa.

## Breadcrumbs

- [Energy & Utilities](/categories/energy-utilities)
- [UtilityMaster](/utilitymaster)

## Summary

Live water-balance ERP for utility billing and field ops

A web-based ERP for African water and sewer utilities, covering billing, meter and NRW management, procurement and finance, plus offline mobile field apps and AI queries.

## Product details

| Field | Value |
| --- | --- |
| Website | https://utilitymaster.app/ |
| Tagline | Live water-balance ERP for utility billing and field ops |
| Primary country | Kenya |
| Platforms | Web, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

UtilityMaster is a web-based ERP and management platform for **water and sewer utilities** in Africa, built by Wonderkid Multimedia Limited to run end-to-end utility workflows from production to billing, receipting, and finance.

Key capabilities include:

- **Billing and revenue management**, including tiered tariffs, VAT, arrears, configurable billing cycles, invoicing, receipting, and disconnection and reconnection workflows with approvals.
- **Meter and readings operations**, covering meter installation, testing, replacement, and disposal, plus mobile meter-reading capture with **photo proof**, **GPS stamps**, outlier verification queues, and offline-first sync.
- **NRW and water-balance analytics**, with an **IWA-aligned Water Balance computed continuously** by utility, zone, and route, plus DMA and zone drilldowns and regulator-ready reporting.
- **ERP modules for back office and operations**, including procurement (plan-to-pay and 3-way matching), inventory (multi-store), maintenance and assets, HR, production monitoring, surveys, and SMS broadcasts.

Available on **Web** plus **API** access.

Designed for **B2B utility teams**, including utility managers and executives, finance and revenue teams, operations and maintenance departments, and field staff running readings, disconnections, and inspections.

Notable in the African market context, the platform positions itself as **multi-tenant**, **GIS-mapped**, and **AMI/IoT-ready**, with an in-platform AI agent, **Alpha**, for plain-English operational queries (for example, explaining changes in NRW by zone and route). The website also cites deployments across multiple African countries and published scale metrics, including 26+ utilities served and $50M+ annual utility revenue processed.

## Features

- [Energy & Utilities](/categories/energy-utilities): Category
- [AI-Powered](/tags/ai-powered): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Business Intelligence](/tags/business-intelligence): Product feature or technology
- [ERP](/tags/erp): Product feature or technology
- [Offline-Capable](/tags/offline-capable): Product feature or technology
- [Smart Metering](/tags/smart-metering): Product feature or technology
- [Kenya](/countries/kenya): Market
- [Liberia](/countries/liberia): Market
- [Malawi](/countries/malawi): Market
- [Tanzania](/countries/tanzania): Market

## Related pages

- [Alternatives](/utilitymaster/alternatives)
- [Reviews](/utilitymaster/reviews)
- [Transparency](/utilitymaster/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/utilitymaster)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)