---
title: "Tracksend: SMS, WhatsApp and RCS Campaigns"
description: "Run SMS, WhatsApp & RCS campaigns with send/click tracking, automated follow-ups, AI-assisted replies, and a unified inbox via web or API."
canonical_url: "https://liners.com/tracksend"
markdown_url: "https://liners.com/tracksend.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/tracksend/screenshot.webp?v=1789989710115"
published_at: "2026-09-22T15:23:25.795Z"
updated_at: "2026-09-25T15:40:09.250Z"
---

# Tracksend: SMS, WhatsApp and RCS Campaigns

Run SMS, WhatsApp & RCS campaigns with send/click tracking, automated follow-ups, AI-assisted replies, and a unified inbox via web or API.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [Tracksend](/tracksend)

## Summary

Run SMS, WhatsApp, and RCS campaigns with tracking and AI

A web-based messaging marketing platform for marketing, product, and CX teams to send SMS, WhatsApp, and RCS campaigns with tracking, automation, and a unified inbox.

## Product details

| Field | Value |
| --- | --- |
| Website | https://tracksend.co/ |
| Tagline | Run SMS, WhatsApp, and RCS campaigns with tracking and AI |
| Primary country | Nigeria |
| Platforms | Web, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Tracksend is a messaging marketing platform for **marketing, product, sales, and customer experience teams** that need to run campaigns and manage conversations across **SMS, WhatsApp, and RCS**.

Key capabilities include:
- **Multi-channel campaigns with rich media**: send messages across SMS, WhatsApp, and RCS, including **images and videos** for promotions and updates.
- **Live performance tracking**: track **sends and clicks** so teams can see who engaged and when.
- **Automated follow-ups**: trigger follow-up sequences based on **clicks**, **ignored messages**, or **time delays** (for example, cart recovery reminders).
- **AI-assisted conversations**: use AI to **handle replies**, **qualify inbound leads**, and support **order handling** from messaging.

It also supports **a unified inbox** for cross-channel conversation management, plus developer options such as a **REST API, webhooks, and SDKs**, and integrations including **WooCommerce, Freshdesk, Freshsales, Mailchimp, and Customer.io**.

Available on **Web** and via **API** (API docs: https://tracksend.readme.io/reference/overview).

Target users include **B2C brands and ecommerce teams** running lead capture, cart recovery, product launches, and renewal or retention messaging.

Notable for African teams, it shows country-specific pricing examples for **Nigeria** and **South Africa**, and lists locations in **Lagos** and **Durban**, supporting businesses operating across multiple markets. Pricing is **paid with a free tier**, with subscription plans and usage-based per-message fees, and no charges based on contact list size.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Nigeria](/countries/nigeria): Market
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/tracksend/alternatives)
- [Reviews](/tracksend/reviews)
- [Transparency](/tracksend/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/tracksend)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)