---
title: "Sozuri: Messaging API in Kenya"
description: "Send bulk SMS/WhatsApp in Kenya (Safaricom, Airtel, Telkom, Faiba4G), run AI support in Swahili/Sheng, collect M-Pesa STK Push."
canonical_url: "https://liners.com/sozuri"
markdown_url: "https://liners.com/sozuri.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/sozuri/screenshot.webp?v=1790327193549"
published_at: "2026-09-25T12:52:08.778Z"
updated_at: "2026-09-25T13:08:44.747Z"
---

# Sozuri: Messaging API in Kenya

Send bulk SMS/WhatsApp in Kenya (Safaricom, Airtel, Telkom, Faiba4G), run AI support in Swahili/Sheng, collect M-Pesa STK Push.

## Breadcrumbs

- [Communication & Social](/categories/communication-social)
- [Sozuri](/sozuri)

## Summary

Build SMS, WhatsApp, and M-Pesa journeys for Kenya

A Kenya-focused CPaaS for businesses and developers to send SMS and WhatsApp messages, automate support with AI agents, and collect M-Pesa payments via API or web dashboard.

## Product details

| Field | Value |
| --- | --- |
| Website | https://sozuri.net/ |
| Tagline | Build SMS, WhatsApp, and M-Pesa journeys for Kenya |
| Primary country | Kenya |
| Platforms | Web, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Sozuri is a Kenya-focused **communications platform as a service (CPaaS)** for businesses and developers who need to message customers, run campaigns, and collect payments using local rails.

Key capabilities include:
- **Bulk SMS and campaigns** across Kenyan carriers (Safaricom, Airtel, Telkom, Faiba4G) with branded sender IDs, CSV contact imports, scheduling and recurring sends, personalization and segmentation, plus delivery and cost reporting.
- **Two-way messaging** for customer replies and support workflows, including keyword-based interactions and threaded conversations for SMS and **WhatsApp Business** (templates, media, business profile).
- **AI agents for SMS and WhatsApp** that can be trained on business documents and FAQ links, handle inbound conversations in English, Swahili, and Sheng, and escalate to human teams based on configurable confidence thresholds.
- **Commerce and utilities** including M-Pesa payments (STK Push, pay links, paybills, confirmations, webhooks, automated receipts), **airtime top-ups**, **premium SMS** (subscription and on-demand, revenue share), and **IoT messaging** that forwards device-originated SMS to web apps via webhooks.

Available on **Web dashboard** and **REST API** (with webhooks). Voice and USSD are listed as coming soon.

Target users include **Kenyan businesses, startups, marketers, support teams, and software developers** in sectors such as retail and e-commerce, financial services, healthcare, education, logistics, and government.

Notable in the Kenyan market for its stated **carrier-native connectivity** and **M-Pesa-native payment collection**, plus a developer-oriented API experience (OpenAPI specs, Postman collection, sandbox access, and SDK examples for cURL, Node.js, Python, PHP, Java, and C#). Sozuri states it is **licensed by the Communications Authority of Kenya (CAK)** and notes GDPR alignment and ODPC compliance on its site.

## Features

- [Communication & Social](/categories/communication-social): Category
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [Kenya](/countries/kenya): Market

## Related pages

- [Alternatives](/sozuri/alternatives)
- [Reviews](/sozuri/reviews)
- [Transparency](/sozuri/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/sozuri)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)