---
title: "Simpleone: Service Desk Software"
description: "Automate ITSM, HR and procurement with a self-service portal, CMDB and GenAI agents. Build apps via 3 low-code customization levels."
canonical_url: "https://liners.com/simpleone"
markdown_url: "https://liners.com/simpleone.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/simpleone/screenshot.webp?v=1788349864104"
published_at: "2026-09-03T04:43:21.697Z"
updated_at: "2026-09-03T05:08:16.077Z"
---

# Simpleone: Service Desk Software

Automate ITSM, HR and procurement with a self-service portal, CMDB and GenAI agents. Build apps via 3 low-code customization levels.

## Breadcrumbs

- [Productivity & Workspace](/categories/productivity-workspace)
- [SimpleOne](/simpleone)

## Summary

Automate IT, HR, and procurement services in one platform

Enterprise low-code, ESM, and GenAI platform that helps medium and large organizations automate ITSM, HR, procurement, and other business processes via a self-service portal.

## Product details

| Field | Value |
| --- | --- |
| Website | https://simpleone.io/ |
| Tagline | Automate IT, HR, and procurement services in one platform |
| Primary country | Nigeria |
| Platforms | Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

SimpleOne is an **enterprise low-code and GenAI platform** for **business process and service automation** across corporate functions, built for medium and large organizations managing IT, HR, procurement, and other internal services.

Key capabilities include:
- **Low-code development with three levels of customization**, letting teams start from out-of-the-box solutions and extend them using visual builders or professional code.
- **Enterprise Service Management (ESM)** to centralize service delivery across departments, including a **common self-service portal**, **CMDB**, and end-to-end service processes.
- **GenAI tooling** that supports **no-code integration of off-the-shelf AI blocks** and building **autonomous agents** powered by an organization’s own data.
- **Packaged business applications** in the ecosystem, including **ITSM** (aligned with ITIL best practices), **ITAM** (asset accounting and cost control), **SDLC** (agile development management), **B2B CRM** (corporate sales and marketing), **HRMS** (HR process automation), plus a **VCSM** module marked as “Soon”.

Available on **Web**.

Targeted at **B2B teams in service-heavy medium and large enterprises**, including corporate IT/service desks, HR departments, procurement/shared services, and organizations standardizing service delivery across multiple divisions.

Notable for combining **low-code**, **ESM**, and **GenAI** in a single ecosystem and for its stated ability to **update platform versions without losing customized business logic**. For African enterprises evaluating service management and process automation platforms, it presents an option for consolidating IT and business service workflows in one system, supported by published documentation, training, a marketplace, and a community portal.

## Features

- [Productivity & Workspace](/categories/productivity-workspace): Category
- [AI-Powered](/tags/ai-powered): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [CRM](/tags/crm): Product feature or technology
- [Enterprise](/tags/enterprise): Product feature or technology
- [No-Code/Low-Code](/tags/no-code-low-code): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Nigeria](/countries/nigeria): Market

## Related pages

- [Alternatives](/simpleone/alternatives)
- [Reviews](/simpleone/reviews)
- [Transparency](/simpleone/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/simpleone)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)