---
title: "Ruut: Shared Inbox for Customer Messaging"
description: "Run WhatsApp, SMS, email, social, live chat and voice in one inbox, send OTPs and campaigns. Nigeria plans from ₦8,500/month."
canonical_url: "https://liners.com/ruut-chat"
markdown_url: "https://liners.com/ruut-chat.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/ruut-chat/screenshot.webp?v=1793910502500"
published_at: "2026-11-06T14:35:23.194Z"
updated_at: "2026-11-10T21:31:11.880Z"
---

# Ruut: Shared Inbox for Customer Messaging

Run WhatsApp, SMS, email, social, live chat and voice in one inbox, send OTPs and campaigns. Nigeria plans from ₦8,500/month.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [Ruut](/ruut-chat)

## Summary

Manage support, calls, and messaging in one shared inbox

A customer communication platform for African businesses to handle WhatsApp, SMS, email, social, live chat, and voice, with AI replies, campaigns, OTPs, and reporting.

## Product details

| Field | Value |
| --- | --- |
| Website | https://ruut.chat/ |
| Tagline | Manage support, calls, and messaging in one shared inbox |
| Primary country | Nigeria |
| Platforms | Web, Android, iOS |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Ruut is a customer communication platform for businesses that need to manage support, sales, and outbound messaging across chat, social, email, SMS, and voice.

Key capabilities include:
- **Omnichannel shared inbox** for WhatsApp, Instagram, Facebook, email, SMS, live chat, and **voice**, with **one connected customer history** so teams can reply with full context.
- **Team workflows** such as **conversation assignment**, tagging, shared notes, and collaboration, designed to avoid shared logins while keeping ownership clear.
- **Sage AI agents** for common questions and **first responses**, plus **handoff to human agents** when needed.
- **Convert messaging** for **SMS and WhatsApp campaigns** and **OTPs**, with **delivery tracking** and reporting that ties replies back to the inbox.

Available on **Web**, **Android**, and **iOS**.

It fits **B2B teams** handling customer support, customer experience, sales, marketing, and operations, including developers who need **API access** for custom chat interfaces and integrations (API docs available at https://convert.ruut.chat/docs/).

Ruut is positioned for **African businesses**, with emphasis on **local SMS and WhatsApp delivery**; it also lists **Meta Business Partner** and **TikTok Messaging Partner** status, plus GDPR-related documentation. Pricing is **paid subscription**, with **Marketing** and **Support** plans listed at **₦8,500/month** each, plus **custom Enterprise pricing** and an annual billing discount.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [AI Agent](/tags/ai-agent): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Nigeria](/countries/nigeria): Market

## Related pages

- [Alternatives](/ruut-chat/alternatives)
- [Reviews](/ruut-chat/reviews)
- [Transparency](/ruut-chat/transparency)

## Product shortlists

- [Best Customer Support in Nigeria](/best/tag/customer-support/nigeria)
- [Best AI Agent in Nigeria](/best/tag/ai-agent/nigeria)

## Access and citation

- [Canonical HTML page](https://liners.com/ruut-chat)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)