---
title: "M-TIBA: Health Insurance Administration Platform"
description: "Digitize health insurance: enrolment to provider payment; eligibility checks, pre-authorisations, claims and payments via web/app/USSD (*253# Kenya)."
canonical_url: "https://liners.com/m-tiba"
markdown_url: "https://liners.com/m-tiba.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/mtiba/screenshot.webp?v=1784410436361"
published_at: "2026-07-20T20:55:48.403Z"
updated_at: "2026-09-18T16:06:36.231Z"
---

# M-TIBA: Health Insurance Administration Platform

Digitize health insurance: enrolment to provider payment; eligibility checks, pre-authorisations, claims and payments via web/app/USSD (\*253# Kenya).

## Breadcrumbs

- [Insurtech](/categories/insurtech)
- [M-TIBA](/m-tiba)

## Summary

Digitize health insurance from enrolment to provider payment

A health insurance administration platform for African insurers, brokers and TPAs, automating enrolment, eligibility checks, pre-authorisations, claims and provider payments.

## Product details

| Field | Value |
| --- | --- |
| Website | https://www.mtiba.com/ |
| Tagline | Digitize health insurance from enrolment to provider payment |
| Primary country | Kenya |
| Platforms | Web, Android, iOS |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

M-TIBA is a **health insurance administration platform** and operations partner for African insurers, managing brokers, TPAs, and health financing programs that need to digitize the full journey from enrolment to claims and provider payments.

Key capabilities include:
- **Automated pre-authorisation and claims processing**, supporting digital submissions and faster turnaround times for approvals, adjudication, and reimbursements.
- **Real-time eligibility and coverage verification** at participating healthcare providers, helping clinics confirm member identity and benefits at the point of care.
- **Provider network portal and payment workflows** that connect payers and healthcare facilities for pre-auth requests, claims submission, and digital provider payments.
- **Member experience tools** such as digital ID, instant benefit checks, and real-time visibility into benefit usage and claim history through a member app.

Available on **Web** (including portal.mtiba.com), **Android**, **iOS**, and **USSD** (***253# in Kenya).

Target users include **insurers, brokers, TPAs, governments, and donor-funded schemes**, plus **members/patients and healthcare providers** who interact with the app, USSD channel, and provider workflows.

Notable in the African market for supporting real-time, data-driven health insurance operations across multiple countries, and for reported deployments in Kenya and other African markets, plus ISO/IEC 27001:2013 certification and Blue Company Certification (August 2025).

## Features

- [Insurtech](/categories/insurtech): Category
- [B2B2C](/tags/b2b2c): Product feature or technology
- [Insurance](/tags/insurance): Product feature or technology
- [Kenya](/countries/kenya): Market
- [Nigeria](/countries/nigeria): Market
- [Tanzania](/countries/tanzania): Market

## Related pages

- [Alternatives](/m-tiba/alternatives)
- [Reviews](/m-tiba/reviews)
- [Transparency](/m-tiba/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/m-tiba)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)