---
title: "LuliChat: Customer Support in Nigeria"
description: "Manage WhatsApp, Telegram, SMS, email, calls and live chat from one inbox in Nigeria. Run campaigns, track engagement, and handle tickets + bots."
canonical_url: "https://liners.com/lulichat"
markdown_url: "https://liners.com/lulichat.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/lulichat/screenshot.webp?v=1787762827075"
published_at: "2026-08-27T12:34:30.688Z"
updated_at: "2026-08-30T16:21:52.702Z"
---

# LuliChat: Customer Support in Nigeria

Manage WhatsApp, Telegram, SMS, email, calls and live chat from one inbox in Nigeria. Run campaigns, track engagement, and handle tickets + bots.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [LuliChat](/lulichat)

## Summary

Manage calls, chats, and campaigns from one inbox

An omnichannel CRM and customer support platform for Nigerian and African businesses to manage WhatsApp, email, SMS, calls, live chat, tickets, bots, and campaigns.

## Product details

| Field | Value |
| --- | --- |
| Website | https://lulichat.com/ |
| Tagline | Manage calls, chats, and campaigns from one inbox |
| Primary country | Nigeria |
| Platforms | Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

LuliChat is an **omnichannel CRM and customer support platform** built for Nigerian and African businesses that need to manage customer communication across messaging, email, SMS, and voice from one dashboard.

Key capabilities include:
- **Unified inbox with ticket management** to log, track, prioritize, and respond to customer inquiries across channels, keeping conversation history in one place.
- **Integrated inbound and outbound calling** for handling support calls and making proactive outreach without switching tools.
- **Campaigns and engagement tracking** for setting up and automating promotions across **SMS, email, and social networks**, then monitoring engagement metrics.
- **AI-powered bots and self-service**, plus **team collaboration** features such as internal chat and **file sharing** (documents, images, invoices, and voice messages) and **Kanban task management** with assignments, deadlines, progress updates, and reminders.

Available on **web** and accessible on **desktop and mobile devices**.

Target users include **SMEs, startups, eCommerce businesses, service providers, and enterprises** that want centralized support operations and coordinated customer outreach.

It is notable for its Nigeria-first positioning as an “Omnichannel CRM & Customer Support Software in Nigeria,” with local market focus and support for common channels used by African customers such as **WhatsApp** and **Telegram**, alongside voice, SMS, email, social messaging, and live chat.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [AI-Powered](/tags/ai-powered): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [CRM](/tags/crm): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Nigeria](/countries/nigeria): Market

## Related pages

- [Alternatives](/lulichat/alternatives)
- [Reviews](/lulichat/reviews)
- [Transparency](/lulichat/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/lulichat)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)