---
title: "Intelli: WhatsApp Shared Inbox in Kenya & Ghana"
description: "Manage WhatsApp, Instagram, Facebook, web chat and email in one inbox in Kenya & Ghana. Run WhatsApp broadcasts to 2,000 contacts and automate replies."
canonical_url: "https://liners.com/intelli"
markdown_url: "https://liners.com/intelli.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/intelliconcierge/screenshot.webp?v=1785586459389"
published_at: "2026-08-04T17:58:58.963Z"
updated_at: "2026-09-22T20:31:36.595Z"
---

# Intelli: WhatsApp Shared Inbox in Kenya & Ghana

Manage WhatsApp, Instagram, Facebook, web chat and email in one inbox in Kenya & Ghana. Run WhatsApp broadcasts to 2,000 contacts and automate replies.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [Intelli](/intelli)

## Summary

Manage WhatsApp, social DMs, and web chat in one inbox

An AI-native customer engagement platform for B2C businesses to manage WhatsApp, social, web chat, and email conversations, run broadcasts, and automate replies.

## Product details

| Field | Value |
| --- | --- |
| Website | https://www.intelliconcierge.com/ |
| Tagline | Manage WhatsApp, social DMs, and web chat in one inbox |
| Primary country | Kenya |
| Platforms | Web, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Intelli is an **AI-native customer engagement platform** for B2C businesses that need to manage customer support, sales, and marketing conversations across WhatsApp and other messaging channels from one interface.

Key capabilities include:
- **Multichannel shared inbox** that centralizes conversations from **WhatsApp**, **website chat**, **Facebook**, **Instagram**, **Messenger**, and **email**, with team collaboration tools like **conversation assignment** and shared views.
- **AI assistants for WhatsApp and support** that help **qualify leads**, answer common product questions, and follow up, plus **AI-suggested replies** shown next to customer messages to speed up human responses.
- **Visual assistant builder and training workspace** to create and manage multiple assistants (for example sales, support, onboarding) using **custom knowledge bases** and uploaded business files.
- **WhatsApp Business features** including **low-code WhatsApp Business API setup**, **template management**, **broadcast campaigns** (up to 2,000 contacts on standard plans), and **campaign analytics** such as delivery rate, read rate, and CTR.

Available on **Web** (browser-based dashboard). WhatsApp Business API access is available through the platform, with **direct API access** mentioned for advanced teams.

Intended for **B2C-facing teams** in customer support, inbound sales, and marketing that handle high volumes of WhatsApp and social DMs and need faster responses, after-hours coverage, and centralized collaboration.

Notable in the African market context, the company lists an office in **Nairobi, Kenya**, and customer references include **ALX Ghana**, **Mest Africa**, and **Rift Valley Institute of Business Studies (RViBS)**, aligning with WhatsApp-first engagement patterns common across many African consumer businesses.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [AI Agent](/tags/ai-agent): Product feature or technology
- [AI-Powered](/tags/ai-powered): Product feature or technology
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Ghana](/countries/ghana): Market
- [Kenya](/countries/kenya): Market

## Related pages

- [Alternatives](/intelli/alternatives)
- [Reviews](/intelli/reviews)
- [Transparency](/intelli/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/intelli)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)