---
title: "Heala: Telemedicine, Claims and Health Records"
description: "Run telemedicine in Nigeria: 24/7 audio/video/chat consults, digital prescriptions, lab requests & referrals, plus FHIR APIs for claims and EHR exchange."
canonical_url: "https://liners.com/heala"
markdown_url: "https://liners.com/heala.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/heala/screenshot.webp?v=1787081969989"
published_at: "2026-08-20T16:01:03.064Z"
updated_at: "2026-10-05T05:12:31.183Z"
---

# Heala: Telemedicine, Claims and Health Records

Run telemedicine in Nigeria: 24/7 audio/video/chat consults, digital prescriptions, lab requests & referrals, plus FHIR APIs for claims and EHR exchange.

## Breadcrumbs

- [Health Tech](/categories/healthtech)
- [Heala](/heala)

## Summary

Connect care, payments, and claims on one health network

A digital health infrastructure platform that helps African insurers, providers, and patients manage virtual care, claims, and health data exchange via FHIR-aligned APIs.

## Product details

| Field | Value |
| --- | --- |
| Website | https://heala.ng/ |
| Tagline | Connect care, payments, and claims on one health network |
| Primary country | Nigeria |
| Platforms | Web, Android, iOS, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | Yes |

## About the product

Heala is a **digital health infrastructure platform** for African healthcare stakeholders, connecting patients, providers, and insurers to support digital care delivery, payments, and claims workflows.

Key capabilities include:
- **Virtual Clinic Platform** for telemedicine, including **audio, video, and chat consultations**, plus **digital prescriptions**, **lab requests**, and **referrals**.
- **Health Operations System** for **insurers and HMOs** to digitise **member services** and automate **claims and care operations** in a connected workflow.
- **Patient and clinician apps**, including **MyHeala** for individuals to access **24/7 care**, manage appointments, receive medication reminders, and use symptom checking tools, plus **Doctor Direct** for clinicians to run virtual consultations and issue digital prescriptions.
- **Integrations and developer tooling** using **secure, FHIR-aligned APIs**, with a public developer portal and Postman-hosted API documentation to connect hospitals, labs, pharmacies, and insurer systems.

Available on **Web**, **Android**, **iOS**, and via **APIs**.

It serves a **B2B2C** audience, including **insurers/HMOs, hospitals and clinics, pharmacies, laboratories, medical professionals**, and individuals or organisations accessing **health plans** through embedded partner channels.

Notable in Nigeria’s health tech ecosystem for its focus on **interoperability** (FHIR-aligned APIs) and published **security and compliance** posture (including **ISO 27001** and **NDPR** references), while positioning as shared digital rails that multiple healthcare stakeholders can plug into.

## Features

- [Health Tech](/categories/healthtech): Category
- [B2B2C](/tags/b2b2c): Product feature or technology
- [Electronic Health Records](/tags/electronic-health-records): Product feature or technology
- [Telemedicine](/tags/telemedicine): Product feature or technology
- [Nigeria](/countries/nigeria): Market

## Related pages

- [Alternatives](/heala/alternatives)
- [Reviews](/heala/reviews)
- [Transparency](/heala/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/heala)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)