---
title: "Arabsoft: Utility Billing Software in Tunisia"
description: "Manage contracts, tariffs, meter reading routes, billing cycles and offline cash collection for water, power, gas and waste utilities."
canonical_url: "https://liners.com/hayet"
markdown_url: "https://liners.com/hayet.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/arabsoft/screenshot.webp?v=1792920549586"
published_at: "2026-10-25T15:08:01.847Z"
updated_at: "2026-10-25T15:38:05.583Z"
---

# Arabsoft: Utility Billing Software in Tunisia

Manage contracts, tariffs, meter reading routes, billing cycles and offline cash collection for water, power, gas and waste utilities.

## Breadcrumbs

- [Energy & Utilities](/categories/energy-utilities)
- [HAYET](/hayet)

## Summary

Utility customer billing and field operations in one system

Customer-management and billing software for municipalities and utility distributors managing contracts, meter readings, invoicing, payments, collections, stock, and field work.

## Product details

| Field | Value |
| --- | --- |
| Website | https://arabsoft.com.tn/hayet |
| Tagline | Utility customer billing and field operations in one system |
| Primary country | Tunisia |
| Platforms | Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

HAYET is a customer-management and billing system for municipalities and public-service distributors managing water and sanitation, electricity, gas, and waste services.

It supports the end-to-end customer and service lifecycle using a **shared information repository** where modules exchange data in **real time**, from contract setup through billing and collections. Key capabilities include:

- **Contracts, service offers, and tariffs**: manage contract templates, tariffed services, and delegation-of-public-service contracts (including reversement tracking)
- **Meter reading operations**: build **reading routes**, assign **reader schedules**, capture readings (including **bulk entry**), and run reading controls
- **Billing and revenue collection**: run **billing cycles**, simulate invoices, issue bills, perform pre and post billing checks, manage customer accounts, and handle **cash operations** including **offline cash register (caisse déconnectée)**
- **Collections and legal follow-up**: manage reminder chains, track **pre-litigation and litigation** cases (contentieux), and follow case parameters

A **web customer portal** is listed, with public and private areas plus a back-office processing platform. A **mobile field module (module nomade)** supports meter readings and interventions with data upload and download.

Target users include **utility and public-service distributors and local authorities** that need integrated billing, cash collection, field interventions, stock tracking, and complaint handling.

Notable in the African context, the solution is offered by a Tunisia-based vendor and is positioned as **multi-utility** and **multi-organization**, aligning with the operational needs of municipal and utility operators across multiple service networks.

## Features

- [Energy & Utilities](/categories/energy-utilities): Category
- [B2B](/tags/b2b): Product feature or technology
- [Invoicing](/tags/invoicing): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [Tunisia](/countries/tunisia): Market

## Related pages

- [Alternatives](/hayet/alternatives)
- [Reviews](/hayet/reviews)
- [Transparency](/hayet/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/hayet)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)