---
title: "Flowcart: WhatsApp Commerce in Africa"
description: "Run WhatsApp campaigns and in-chat checkout in Kenya, Nigeria & South Africa. Recover abandoned carts, build AI/agent carts, sync Shopify/WooCommerce."
canonical_url: "https://liners.com/flowcart"
markdown_url: "https://liners.com/flowcart.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/sukhiba/screenshot.webp?v=1773182919534"
published_at: "2026-03-11T08:08:35.772Z"
updated_at: "2026-10-05T03:01:02.981Z"
---

# Flowcart: WhatsApp Commerce in Africa

Run WhatsApp campaigns and in-chat checkout in Kenya, Nigeria & South Africa. Recover abandoned carts, build AI/agent carts, sync Shopify/WooCommerce.

## Breadcrumbs

- [E-commerce & Retail](/categories/e-commerce-retail)
- [Flowcart](/flowcart)

## Summary

Sell, support, and retain customers directly on WhatsApp

A WhatsApp commerce and CRM platform for businesses to run campaigns, automate in-chat checkout, recover abandoned carts, and drive repeat sales.

## Product details

| Field | Value |
| --- | --- |
| Website | https://www.flowcart.ai/ |
| Tagline | Sell, support, and retain customers directly on WhatsApp |
| Primary country | Kenya |
| Platforms | Chat Based, Web |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Flowcart (previously Sukhiba) is a WhatsApp-based conversational commerce and CRM platform for businesses that want to market, sell, and support customers directly in chat.

Key capabilities include:
- **Acquisition tools for WhatsApp marketing**, including **Click-to-WhatsApp Ads**, **QR codes** for offline-to-online conversion, and interactive campaign elements such as **polls and quizzes** to guide shoppers to the right products.
- **Conversion features inside WhatsApp**, including **in-chat checkout**, **AI-generated carts** that build checkout-ready baskets, and **agent-driven carts** that sales teams can build or edit from the chat interface.
- **Abandoned cart recovery** with automated, context-aware WhatsApp follow-ups to bring shoppers back to complete purchases.
- **Retention and lifecycle campaigns**, including **AI-powered segmentation**, **smart broadcasts**, automated campaign triggers, and an in-chat **loyalty program** with points and redemption.

Flowcart also supports **integrations** with **Shopify**, **WooCommerce**, and other tools such as ERPs and CRMs (as listed on the website).

Available via **Web** (trial sign-up and demos are provided online).

It is designed for **eCommerce brands, retailers, and sales teams** that use WhatsApp to handle product enquiries, cart building, checkout, promotions, and repeat purchases.

Notable for African teams selling on chat-first channels, it focuses on keeping the shopping journey inside **WhatsApp**, from campaign click to checkout to follow-up, with built-in tools for segmentation, loyalty, and cart recovery.

## Features

- [E-commerce & Retail](/categories/e-commerce-retail): Category
- [B2B](/tags/b2b): Product feature or technology
- [CRM](/tags/crm): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Social Commerce](/tags/social-commerce): Product feature or technology
- [Kenya](/countries/kenya): Market
- [Nigeria](/countries/nigeria): Market
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/flowcart/alternatives)
- [Reviews](/flowcart/reviews)
- [Transparency](/flowcart/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/flowcart)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)