---
title: "Euphoria: Cloud Phone System and Contact Centre"
description: "Run a South African cloud PBX/contact centre: IVR, queues, recording, reporting, Zendesk/Teams links. Plans from R65/extension/month."
canonical_url: "https://liners.com/euphoria"
markdown_url: "https://liners.com/euphoria.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/euphoria/screenshot.webp?v=1792570352377"
published_at: "2026-10-21T17:02:26.619Z"
updated_at: "2026-10-22T09:25:18.450Z"
---

# Euphoria: Cloud Phone System and Contact Centre

Run a South African cloud PBX/contact centre: IVR, queues, recording, reporting, Zendesk/Teams links. Plans from R65/extension/month.

## Breadcrumbs

- [Communication & Social](/categories/communication-social)
- [Euphoria](/euphoria)

## Summary

Contract-free cloud PBX and contact centre for SA teams

A cloud PBX and VoIP contact centre for South African businesses to manage calls across apps, browser, and desk phones with routing, recording, and reporting.

## Product details

| Field | Value |
| --- | --- |
| Website | https://euphoria.co.za/ |
| Tagline | Contract-free cloud PBX and contact centre for SA teams |
| Primary country | South Africa |
| Platforms | Web, Android, iOS, Desktop |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Euphoria Telecom is a South Africa-focused **cloud PBX (VoIP) phone system** and **hosted contact centre** service for businesses that need business calling, call handling, and team management across one or many sites.

Key capabilities include:
- **Call routing and self-service** with **IVR menus**, **call queues**, **ring groups**, after-hours routing, and **voicemail-to-email**
- **Call quality and performance oversight** with **call recording**, **real-time call monitoring**, plus analytics and reporting for call trends and agent performance
- **Multi-device and multi-branch support** to run one phone system across mobile apps, a **browser phone**, and compatible **desk phones**, including centralised management for multi-site organisations
- **Integrations** with **Zendesk**, **Zoho**, **Freshdesk**, and **Microsoft Teams**; the Enterprise plan also lists **API access** for custom integration work

Available on **Web** (browser phone) and via **mobile apps** (Android and iOS).

Target users include South African **SMEs, corporates, and contact centres** that want month-to-month telephony and customer support calling without long-term contracts.

Notable in the local market context, the service is described as developed, operated, and supported in South Africa, with pricing in rand and plans starting at **R65 per extension/month** (excluding VAT). The website also states it is trusted by **6,000+** South African businesses and has operated since **2010**.

## Features

- [Communication & Social](/categories/communication-social): Category
- [B2B](/tags/b2b): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [SaaS](/tags/saas): Product feature or technology
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/euphoria/alternatives)
- [Reviews](/euphoria/reviews)
- [Transparency](/euphoria/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/euphoria)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)