---
title: "Quantumzet: Smart City Platform in South Africa"
description: "Run South African municipal services on the web: log and track incidents, manage utilities and IoT assets, and report with analytics. 24/7 support."
canonical_url: "https://liners.com/citi-os"
markdown_url: "https://liners.com/citi-os.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/quantumzet/screenshot.webp?v=1789818086601"
published_at: "2026-09-19T23:48:45.637Z"
updated_at: "2026-09-20T17:03:05.262Z"
---

# Quantumzet: Smart City Platform in South Africa

Run South African municipal services on the web: log and track incidents, manage utilities and IoT assets, and report with analytics. 24/7 support.

## Breadcrumbs

- [Energy & Utilities](/categories/energy-utilities)
- [Citi-OS](/citi-os)

## Summary

Manage municipal services, incidents, and city infrastructure in one platform

A web-based smart city platform for municipalities to manage service delivery, incidents, water and disaster response, with analytics and citizen engagement modules.

## Product details

| Field | Value |
| --- | --- |
| Website | https://quantumzet.com/ |
| Tagline | Manage municipal services, incidents, and city infrastructure in one platform |
| Primary country | South Africa |
| Platforms | Web, Android |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Citi-OS is a smart city and municipal management platform for city and district municipalities that need a unified way to manage infrastructure, service delivery, and citizen interactions.

Key capabilities include:
- **Modular platform modules** that cover common municipal functions, including **CitiIoT**, **CitiCall**, **CitiDMS**, **CitiComms**, **CitiConnect**, and **CitiAnalytics**
- **Service delivery and customer care workflows** via **CitiCall** for logging and tracking incidents and service requests, coordinating internal processes, and improving visibility on resolution
- **Infrastructure digitalisation and IoT connectivity** to support monitoring and management of physical municipal assets and utilities
- **Data management and analytics** to support operational reporting and decision-making across municipal services

Available on **Web**; related Android apps for CitiCall and CitiStaff are listed on Google Play (iOS availability not provided).

Target users include **municipal governments and public-sector utilities** seeking smart city and digital transformation programmes, including implementations that require integration with existing municipal systems and third-party applications.

Notable in the South African context, the platform is described as an **SA patented** system (Patent No: **2013/02060**) and is marketed as deployed across municipalities in South Africa, with reported operational scale metrics (including population served, service requests handled, and disaster incidents logged) plus stated **24/7 support** and **99.99% uptime**.

## Features

- [Energy & Utilities](/categories/energy-utilities): Category
- [B2B](/tags/b2b): Product feature or technology
- [Business Intelligence](/tags/business-intelligence): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [IoT](/tags/iot): Product feature or technology
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/citi-os/alternatives)
- [Reviews](/citi-os/reviews)
- [Transparency](/citi-os/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/citi-os)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)