---
title: "Chatinc: WhatsApp Marketing in South Africa"
description: "Run targeted WhatsApp broadcasts, segment audiences, manage opt-ins, automate chatbots and track clicks/conversions. Web + API. Free flEX trial."
canonical_url: "https://liners.com/chat-inc"
markdown_url: "https://liners.com/chat-inc.md"
type: "product"
language: "en"
image: "https://assets.liners.com/storage/v1/object/public/media/tools/chatinc/screenshot.webp?v=1790151928596"
published_at: "2026-09-23T15:03:20.136Z"
updated_at: "2026-09-25T15:40:06.998Z"
---

# Chatinc: WhatsApp Marketing in South Africa

Run targeted WhatsApp broadcasts, segment audiences, manage opt-ins, automate chatbots and track clicks/conversions. Web + API. Free flEX trial.

## Breadcrumbs

- [Marketing & CRM](/categories/marketing-crm)
- [Chat Inc](/chat-inc)

## Summary

Run targeted WhatsApp campaigns with automation and analytics

A WhatsApp Business API platform for marketing and support teams to run broadcasts, segment audiences, manage opt-ins, automate chats, and track campaign performance.

## Product details

| Field | Value |
| --- | --- |
| Website | https://www.chatinc.com/ |
| Tagline | Run targeted WhatsApp campaigns with automation and analytics |
| Primary country | South Africa |
| Platforms | Web, API |
| Average rating |  |
| Published reviews | 0 |
| Verified listing | No |

## About the product

Chat Inc is a **WhatsApp Business API marketing, engagement, and automation platform** for marketing, retail, e-commerce, sales, and customer-support teams that communicate with customers (and employees) on WhatsApp.

Key capabilities include:
- **WhatsApp marketing campaigns (flEX):** create targeted broadcasts for promotions, seasonal sales, vouchers, and rewards, plus **lead acquisition** via WhatsApp, in-store journeys, online channels, and social ads.
- **Segmentation and compliance:** build **smart audience segments** using engagement signals, behaviour, or preferences, and manage **opt-ins and consent** for compliant messaging.
- **Interactive messaging and templates:** manage **WhatsApp templates and carousels**, run interactive campaigns with rich media, calls to action, quick replies, and personalised variables.
- **Performance insights and automation:** track delivery, read, click, and conversion metrics for campaigns; add **agent inbox** for WhatsApp and Instagram (Live), **chatbots and automated conversations** (Automate), and **Zendesk integration** for WhatsApp messaging inside the Zendesk Agent Workspace (Proactive).

Available on **Web** with an **API** for campaign creation and management.

Built for B2B teams, including performance marketers, retailers, e-commerce operators, CX and support teams, sales teams, and ITSM and HR professionals.

Notable in the African market context, the company is based in **Cape Town, South Africa**, offers a **free flEX trial** (no credit card required), provides free WhatsApp tools (template builder, formatting tool, AI message generator, pricing calculator, QR code and link shortener), and publishes official documentation for its Campaigns API.

## Features

- [Marketing & CRM](/categories/marketing-crm): Category
- [B2B](/tags/b2b): Product feature or technology
- [Conversational AI](/tags/conversational-ai): Product feature or technology
- [Customer Support](/tags/customer-support): Product feature or technology
- [Marketing Automation](/tags/marketing-automation): Product feature or technology
- [Messaging](/tags/messaging): Product feature or technology
- [South Africa](/countries/south-africa): Market

## Related pages

- [Alternatives](/chat-inc/alternatives)
- [Reviews](/chat-inc/reviews)
- [Transparency](/chat-inc/transparency)

## Access and citation

- [Canonical HTML page](https://liners.com/chat-inc)
- [Markdown route index](/sitemap.md)
- [Agent access guide](/llms.txt)